Article Number: 000183844
If you connect your computer (desktop or laptop) to the C2422HE, C2722DE, or C3422WE monitor using either:
You have to Pop up the webcam module on the monitor to enable the monitors webcam. To launch a UC (Unified communications) application (such as Microsoft Teams, or Zoom) and make a video call using the monitors webcam.
Sometimes there appears to be no video in the conferencing software call window.
Depending on the video settings in the UC (Unified Communications) application (Video conferencing software such as Microsoft Teams, or Zoom.) there can be instances where the application does not sync well with your Windows operating system.
Manually select the Monitors camera and/or video On source from within your UC application. (The steps can differ depending on the video conferencing application you are using. Please follow the directions in your applications manual.)
Dell 24 Video Conferencing Monitor I C2422HE, Dell 27 Video Conferencing Monitor I C2722DE, Dell 34 Video Conferencing Curved Monitor I C3422WE
14 May 2021
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Solution