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Cyber Recovery: Windows NetWorker Server-programgendannelse i boksen mislykkes med fejlen "cp: bevarelse af tilladelser til "/etc/hosts_nw_recovery_123456": Tilladelse nægtet"

概要: Cyber Recovery: Windows NetWorker Server-programgendannelse i boksen mislykkes med fejlen "Kunne ikke køre: "cp -p /etc/hosts /etc/hosts_nw_recovery_123456": Processen afsluttes med status 1 stderr: cp: bevarer tilladelser til "/etc/hosts_nw_recovery_123456": Tilladelse nægtet" ...

この記事は次に適用されます:   この記事は次には適用されません: 

現象

Programgendannelse for en NetWorker-server, der kører på Windows, mislykkes med denne fejlstak i Cyber Recoverys "apps.log".
 
[2022-10-12 11:48:03.879] [INFO] [apps] [RecoverNetWorkerApp.go:142 RunNWWorkflow()] : Current Task Number: 1
[2022-10-12 11:48:03.879] [INFO] [apps] [RecoverNetWorkerApp.go:144 RunNWWorkflow()] : Task Name: 10- About NetWorker
[2022-10-12 11:48:03.879] [INFO] [apps] [restapi_client.go:256 CallRESTAPI()] : Methods is :GET URL is:https://10.10.10.10:9090/nwrestapi
[2022-10-12 11:48:03.916] [INFO] [apps] [RecoverNetWorkerApp.go:223 NWAbout()] : Gathering information about Networker host: 10.10.10.10
[2022-10-12 11:48:03.917] [INFO] [apps] [RecoverNetWorkerApp.go:234 NWAbout()] : NW Version: 19.5.0.2.Build.123
[2022-10-12 11:48:03.917] [INFO] [apps] [RecoverNetWorkerApp.go:251 NWAbout()] : Networker Rest API URI: https://10.10.10.10:9090/nwrestapi/v2
[2022-10-12 11:48:03.941] [INFO] [apps] [restauth.go:68 func1()] : GET /irapi/v6/apps/6345b72b9a6dd20001dc9eae Start GetAppByID
[2022-10-12 11:48:03.943] [INFO] [apps] [restauth.go:102 func1()] : GET /irapi/v6/apps/6345b72b9a6dd20001dc9eae End GetAppByID Elapsed=1.208648ms
[2022-10-12 11:48:03.947] [INFO] [apps] [RecoverNetWorkerApp.go:142 RunNWWorkflow()] : Current Task Number: 2
[2022-10-12 11:48:03.947] [INFO] [apps] [RecoverNetWorkerApp.go:144 RunNWWorkflow()] : Task Name: 12- Before Networker Recovery
[2022-10-12 11:48:03.973] [INFO] [apps] [ddssh.go:693 CreateSSHClientConn()] : Establish SSH connection using credential
[2022-10-12 11:48:03.973] [INFO] [apps] [ddssh.go:716 CreateSSHClientConn()] : SSH connecting to 10.10.10.10:22 
[2022-10-12 11:48:04.168] [INFO] [apps] [ddssh.go:317 RunSSHCmd()] : Running: 10.10.10.10:22 cp -p /etc/hosts /etc/hosts_nw_recovery_1234561665568083
[2022-10-12 11:48:04.379] [ERROR] [apps] [ddssh.go:322 RunSSHCmd()] : Failed to run: 'cp -p /etc/hosts /etc/hosts_nw_recovery_1234561665568083' err: Process exited with status 1 stderr: cp: preserving permissions for '/etc/hosts_nw_recovery_1234561665568083': Permission denied
[2022-10-12 11:48:04.379] [ERROR] [apps] [appsUtils.go:147 BackupHostFile()] : Process exited with status 1 stderr: cp: preserving permissions for '/etc/hosts_nw_recovery_1234561665568083': Permission denied
 cp: preserving permissions for '/etc/hosts_nw_recovery_1234561665568083': Permission denied
[2022-10-12 11:48:04.379] [ERROR] [apps] [RecoverNetWorkerApp.go:294 NWPreRecovery()] : Unable to create backup copy of /etc/hosts on 10.10.10.10

Cygwin installeres og konfigureres korrekt på Den Windows-baserede NetWorker-server i henhold til de instruktioner, der er nævnt i Installationsvejledningen til Cyber Recovery.

原因

Hvis Cygwin installeres på en Windows-standardserver, konstateres det samme problem, når du kører den samme "cp -p /etc/hosts /etc/hosts_rec_123456" manuelt.
Administrator@vm2836 ~
$ cp -p /etc/hosts /etc/hosts_nw_rec_1234
cp: preserving permissions for ‘/etc/hosts_nw_rec_1234’: Permission denied

Administrator@vm2836 ~
$ file /etc/hosts
/etc/hosts: symbolic link to /proc/cygdrive/c/Windows/System32/drivers/etc/hosts

Administrator@vm2836 ~
$ cp -p /proc/cygdrive/c/Windows/System32/drivers/etc/hosts /etc/hosts_rec_12345678
cp: preserving permissions for ‘/etc/hosts_rec_12345678’: Permission denied

Det eneste, der virker, er at udelade "-p"-indstillingen fra kommandoen "cp", som fungerer fint. "-p" bruges til at bevare filegenskaberne under kopieringen.
Administrator@vm2836 ~
$ cp /etc/hosts /etc/hosts_nw_rec_1234

Cyber Recovery har to kodestier, når du udfører Gendannelse af NetWorker-programmet én til Linux-baserede servere og én til Windows-baserede servere. I dette tilfælde viste genoprettelsen, at programtypen var Linux i stedet for Windows.  Da NetWorker-programmet blev tilføjet, fik det ikke de korrekte oplysninger om at indstille apps-typen til Windows, og i stedet blev det indstillet som Linux, og det er årsagen til, at cp -p bruges ved sikkerhedskopiering af filen /etc/hosts. I vinduets kodesti bruges indstillingen "-p" ikke.

解決方法

Løsningen er at slette det eksisterende NetWorker-program og tilføje det korrekt igen, så operativsystemtypen vises som Windows og ikke Linux.

対象製品

PowerProtect Cyber Recovery, NetWorker

製品

Cyber Recovery Series
文書のプロパティ
文書番号: 000204225
文書の種類: Solution
最終更新: 23 11月 2022
バージョン:  1
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