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Community Accepted Solution

AW3225QF, always using Dolby Vision HDR mode, #2

Issue solved with firmware version M0B103! You can now toggle Dolby Vision off in the monitor! Get the firmware update here: https://www.dell.com/support/home/en-us/product-support/product/aw3225qf-monitor/drivers Thank you so much Dell! ------------------------------------------ Hello, I would

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1.2K

21

Community Accepted Solution

Aurora R8, RTX 4080 Super compatble?

Hello, I have recently gotten into sim racing and started to use vr. My R8 has a 2080 super and an i7 9700k but I am unable to run much more than low graphics in vr. I was wondering if I could run a new 4080 super with my pc? I know the cpu will bottleneck it and I plan to upgrade it soon but I woul

Question

213

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Community Accepted Solution

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AW3225QF, not reporting full EDID

The AW3225QF is not reporting the proper EDID information to Windows. By default, the monitor is not reporting VRR ranges, or any HDR or CTA-861 blocks at all. This results in (at least) behavious such as severe VRR flickering. Please correct the EDID/Handshake with the monitor. This occurs ov

Question

246

2

Community Accepted Solution

AW3225QF, always using Dolby Vision HDR mode

When using AW3225QF with any recent nvidia drivers (any card) the monitor uses Dolby vision at all times regardless of the selected mode and no way to disable. Results in extremely washed out desktop black levels and mode switching.   happens with both HDMI and DP and different refresh rates.

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1.9K

20

Community Accepted Solution

Aurora R16, max supported ram and AIO cooler upgrade ?

My new R16 due in next few days to be delivered. It does come with 64gb 5600mhz 2x32Gig I’m wanting to know if I can upgrade aftermarket to 6000mhz with better timings ? My cpu is 14700kf. I did see somewhere max is 5600 as it still using 690 board.  am I able to upgrade the AIO water cooler t

Question

295

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0

Community Accepted Solution

AW3225QF, eARC pass through?

EDIT Feb 1st 2024: I have set up a return for refund for this monitor, it will be picked up by a carrier next Friday. If eARC passthrough/bitstream gets fixed in a firmware update, I will consider repurchasing it in the future. Original Post: I recently received my AW3225QF. The main reasons I chos

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1.8K

30

Community Accepted Solution

AW3225QF, stutter, screen tearing when using G-Sync

So I just received this monitor, and I am having issues with BOTH the HDMI 2.1 ports. When using HDMI 2.1 and having G-Sync enabled the bottom third of the monitor flickers and tears. When G-Sync is off the issue is no longer there. DisplayPort does NOT have this issue. I have contacted customer car

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344

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Community Accepted Solution

Aurora R10, glitching/boot problem

I have an Alienware Aurora R10 Ryzen Edition with a Ryzen 9 5900 and an RTX 3080 10GB with 32 GB of RAM. Before it handled games like a beast, it ran Fortnite 4k ray tracing all epic settings at 60 FPS, and it went amazing. Then I downloaded MSI AfterBurner and Rivatuner, (I DID NOT OVERCLOCK ANYTHI

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Community Accepted Solution

Aurora R7, PCIe lanes GPU/M.2 question

I have an Aurora r7 i7-8700 non k variant with an upgraded PSU and upgraded 3070. My question is, I noticed the gpu runs at x8 instead of x16. Is this because I have a 1tb m.2 installed in the mobo m.2 slot and it's using up available PCIe lanes and so the GPU drops to x8 instead of x16? If I take t

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56

1

Community Accepted Solution

Aurora R7, stuck in boot loop, cannot access BIOS or boot to USB

When I turn on the R7, I get the Alienware head and I see the options in the corner for F2 or F12. Pressing F2 does not bring me to the BIOS screen.  F12 does not bring me to any sort of boot options. Sometimes it goes into a white SupportAssist screen, scans memory and reports, "Hardware sca

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205

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Community Accepted Solution

Aurora R15, making weird noises

HI, I have my Alienware Aurora r15 for almost a year and about a week ago it started to make weird noises when it was on, I thought it was because I needed to get rid of dust that may be in there, but after dusting the noise was still there, I was wondering if anyone would know what it is that is ma

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149

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Community Accepted Solution

Aurora R15, now need the cable cover

I bought a r15 and is still in production. After I ordered I read that there is cable cover that for whatever reason is extra. I’m unable to find it and sales support can’t find the Lunar Light color. Can someone help find a way to where I can buy it?

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242

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Official Solution

Aurora R12, crashing after last Alienware updates

Yesterday evening I installed available Alienware updates and today I already had 2 crashes on my computer within 2 hours, low PC usage: I was just watching a movie on a web streaming platform. I haven't installed anything else on my Windows, neither there was no Windows updates, etc. It looks like

Question

241

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Community Accepted Solution

Aurora R16, adding a second SSD

Silly question, but still: looks like the second SSD slot on the R16 board comes without a screw... The manual says M2x3, but I bought one and it looks tiny and bound to fall inside the chassis if I try to install it... can anyone confirm what type of screw is needed?

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426

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Community Accepted Solution

Aurora R11, system CPU usage always at 10-14% when idle

Hi, I don't know if this only me but after updating my BIOS to 1.0.22, My CPU usage always at around 10-15% when idle and doing nothing, the temp always at 50 degrees Celsius. It doesn't happen at all before updating the BIOS it suddenly happens after the BIOS update, even edge using lower CPU usag

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194

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Community Accepted Solution

Aurora R11 RAM upgrade failure (DDRs all work when do as 2, Amber Post 4 blinks with 4 )

Trying to expand the memory from 32GB to 64GB with 4x16GB Corsair DDR 3400 chips 16 GB chips. Have had two in for 32GB the last year.  Purchased matching DDR, did standard power down, add DDRs fails POST with 4 amber blinks. Proceed to test DDRs, replace working two in mem slots 1&4 (XMM1&

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Community Accepted Solution

Aurora R13, internal HDD upgrade

I'm looking to upgrade my seagate 2gb HDD data drive as showing signs of failing, drive has been noisy, slow with occasional read n write taking huge amount of time, so at the moment transferred everything of it, I upgraded the single NVMe 1gb to two x2 2gb NVMe WD SN850X, I do have a new drive that

Question

56

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Community Accepted Solution

Aurora R16, powers on randomly

Yesterday I set up my new alienware desktop and it works fine. The fan is a little loud 45 decibels. But what is really agitating is that every 30 minutes to an hour it will "power on" for about 10-15 seconds and then turn off. No lights turn on but I can hear internal components powering on and occ

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207

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Official Solution

Aurora R12, BIOS 1.1.23 locking computer

I just updated to recommended bios 1.1.23 and it is locking my computer up sporatically and sometimes the fan is on super high and locked?

Question

176

7

Community Accepted Solution

Aurora R15, firmware update ok to do from Windows Update?

Is this ok to do from Windows Update? I did search it up on this site and there is a 1.8.0 available (Windows Update says 1.7.0) I just want to know if it's ok to do it from Windows Update. 1.6.0 got installed without issues, but it auto installed from Dell, I didn't use Windows Update there.

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