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1 Rookie

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3 Posts

184

December 18th, 2023 18:58

Aurora R12, BIOS 1.1.23 locking computer

Alienware Aurora R12

Alienware Aurora R12

I just updated to recommended bios 1.1.23 and it is locking my computer up sporatically and sometimes the fan is on super high and locked?

Moderator

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16.8K Posts

January 30th, 2024 08:17

Forum users.

We have demoted the Nvidia drivers 31.0.15.4609 for Aurora R12.

 

Now the driver version available is NVIDIA GeForce GT 10xx/GTX 1xx0/RTX x0x0 Graphics Driver

Could you all install the above Nvidia driver and share the outcome with us?

(edited)

Community Manager

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54.4K Posts

April 15th, 2024 16:23

@IceKing74​ Install the new OEM Graphics driver 31.0.15.5168, April 8, 2024. Reboot when done and retest.

(edited)

1 Message

December 24th, 2023 19:38

Mine froze four times in less than an hour with bios 1.1.23.  I reinstalled bios 1.1.22 and it runs perfectly. I've had the same issues with other bios versions (not as severe), but have never had a problem with bios 1.1.22.  I guess I'll just stick with it.

(edited)

Moderator

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16.8K Posts

January 3rd, 2024 14:46

Hi all,

 

After updating the BIOS to 1.1.23 also use the Nvidia drivers 31.0.15.4609 that are Dell tested and check if the system still freezes or not.

(edited)

1 Rookie

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2 Posts

January 7th, 2024 04:29

had same problem, I installed the Nvidia drivers as shown above and so far so good....no more locking up.

1 Rookie

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2 Posts

January 7th, 2024 10:53

spoke too soon sadly .... PC locked up on idle and fans ramped up to full speed.....not good.

Moderator

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16.8K Posts

January 12th, 2024 15:43

Hey All,

Can you all demote both Nvidia & BIOS to previous versions as a workaround to check the impact? Let us know. 

(edited)

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