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Login til NetWorker-webbrugergrænsefladen blev ikke fuldført med "Kunne ikke godkende brugeradministrator..."

Summary: NetWorker Web User Interface (NWUI) login mislykkedes med meddelelsen "Kunne ikke godkende brugeradministrator med den medfølgende adgangskode på godkendelsesserveren nw-server1.vlab.local. " ...

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Symptoms

NWUI-serveren er installeret på en Linux-platform.

Opdateret NetWorker Runtime Environment (NRE) og efterfulgt af et nreconfig.sh script. 
# rpm -Uvh /root/nre-linux-8.0.15.rpm
# /opt/nre/nreconfig.sh
Serveren blev genstartet, eller NWUI blev genstartet.

Når NWUI startes, mislykkes login med:

NetWorker UI Login Error – Kunne ikke godkende meddelelse
Figur 1: NetWorker UI Login Error – Kunne ikke godkende meddelelse

Cause

NWUI-serveren er afhængig af NetWorker-godkendelsesservicen til brugerkontogodkendelse og godkendelsesservicen på JAVA (NRE). Opdateringen af NRE fjerner konfigurationsfilerne fra /opt/nre/ og opretter dem igen med nye fingeraftryk. Nye fingeraftryk har en indvirkning på NWUI-konfigurationen, så scriptet nwui_configure.sh skal køres igen.

Resolution

  1. Stop NWUI.
# systemctl stop nwui
  1. Kør omkonfigurer script for NWUI, og behold det aktuelle keystore og den aktuelle database.
# /opt/nwui/scripts/nwui_configure.sh
  
Specify the directory where the Java Standard Edition Runtime Environment (JRE) software is installed [/opt/nre/java/latest]:
Specify the host name of the NetWorker Authentication Service host [nw-server1.vlab.local]:
Specify the host name of the NetWorker Server to be Managed by NWUI [nw-server1.vlab.local]:
Specify the AUTHC port for Networker Server which is managed by NWUI [9090]:
The NetWorker Web UI Server requires a keystore file to configure encryption and to provide SSL support.
EMC recommends that you specify a password that has a minimum of nine characters, with at least one upper case letter, one lower case letter, one number and one special character.
Do you want to use the existing keystore /nsr/nwui/monitoring/app/conf/nwui.keystore [y]? y
Specify password for the existing keystore:
The install will use the existing certificate "emcnwuimonitoring" for nwui services.
A database already exists in /nsr/nwui/monitoring/nwuidb, do you want to retain this database [y]? y
The installation completed successfully.
  1. Start NWUI
# systemctl start nwui
  1. Log på NWUI igen, det bør fungere som forventet.

Affected Products

NetWorker Family
Article Properties
Article Number: 000207963
Article Type: Solution
Last Modified: 25 Aug 2023
Version:  4
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