Symptoms
Dell Peripheral Manager (DPeM) may not detect the Dell wireless headset when connecting it to their computer using Bluetooth connection.
Affected Headsets:
- Dell Wireless Headset - WL3024
- Dell Premier Wireless ANC Headset - WL7024
Cause
DPeM version 1.7.0 and below does not support Bluetooth for WL3024 or WL7024.
Resolution
Updating to DPeM version 1.7.2 or later on the computer resolves the issue. To download and install DPeM, reference How to Download and Install Dell Drivers.
Affected Products
Dell Peripheral Manager, Dell Wireless Headset - WL3024, Dell Premier Wireless ANC Headset - WL7024
Products
Alienware, Inspiron, OptiPlex, Vostro, XPS, G Series, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, XPS Tablets, Fixed Workstations, Mobile Workstations