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Dells trådlösa headset WL3024 eller WL7024 hittades inte i Dell Peripheral Manager när Bluetooth-anslutning används

Summary: Den här artikeln innehåller information om hur Dell trådlöst headset WL3024 eller WL7024 beter sig med Dell Peripheral Manager.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Dell Peripheral Manager (DPeM) kanske inte upptäcker det trådlösa Dell-headsetet när du ansluter det till datorn via Bluetooth-anslutning.

Berörda headset:

  • Dell trådlöst headset – WL3024
  • Dell Premier trådlöst ANC-headset – WL7024

Cause

DPeM version 1.7.0 och lägre stöder inte Bluetooth för WL3024 eller WL7024.

Resolution

Lös problemet genom att uppdatera till DPeM-version 1.7.2 eller senare på datorn. Information om hur du laddar ner och installerar DPeM finns i Ladda ner och installera Dell-drivrutiner.

Affected Products

Dell Peripheral Manager, Dell Wireless Headset - WL3024, Dell Premier Wireless ANC Headset - WL7024

Products

Alienware, Inspiron, OptiPlex, Vostro, XPS, G Series, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, XPS Tablets, Fixed Workstations, Mobile Workstations
Article Properties
Article Number: 000219052
Article Type: Solution
Last Modified: 27 Feb 2025
Version:  5
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