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使用蓝牙连接时,在 Dell Peripheral Manager 中未检测到戴尔无线耳机 WL3024 或 WL7024

Summary: 本文提供有关戴尔无线耳机 WL3024 或 WL7024 在 Dell Peripheral Manager 中的行为的信息。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

使用蓝牙连接将戴尔无线耳机连接到计算机时,Dell Peripheral Manager (DPeM) 可能无法检测到该耳机。

受影响的耳机:

  • 戴尔无线耳机 - WL3024
  • 戴尔 Premier 主动降噪无线耳机 - WL7024

Cause

DPeM 版本 1.7.0 及更低版本不支持 WL3024 或 WL7024 的蓝牙。

Resolution

在计算机上更新到 DPeM 版本 1.7.2 或更高版本可解决此问题。要下载并安装 DPeM,请参阅 如何下载和安装戴尔驱动程序

Affected Products

Dell Peripheral Manager, Dell Wireless Headset - WL3024, Dell Premier Wireless ANC Headset - WL7024

Products

Alienware, Inspiron, OptiPlex, Vostro, XPS, G Series, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, XPS Tablets, Fixed Workstations, Mobile Workstations
Article Properties
Article Number: 000219052
Article Type: Solution
Last Modified: 27 Feb 2025
Version:  5
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