Article Number: 000206454
On Dell Client computers where the BIOS is configured with Admin password, the AU tool cannot upgrade the BIOS on the computer.
AU displays "Installation Complete: X (number of updates) updates failed" where the BIOS was selected to be installed and failed (Figure 1).
(Figure 1. AU tool fail to upgrade BIOS)
Impacted Products
Product Name | Model Name |
Alienware Desktop | Alienware Aurora R8 |
Alienware Desktop | Alienware Aurora R10 |
Alienware Desktop | Alienware Aurora R9 |
Alienware Desktop | Alienware Aurora R11 |
Alienware Desktop | Alienware Aurora R12 |
Alienware Desktop | Alienware Aurora R13 |
Alienware Desktop | Alienware Aurora R14 |
Alienware Laptop | Alienware m15 Ryzen Edition R5 |
Alienware Laptop | Alienware m15 R6 |
Alienware Laptop | Alienware Area 51m R2 |
Alienware Laptop | Alienware x15 R1 |
Alienware Laptop | Alienware x15 R2 |
Alienware Laptop | Alienware x17 R1 |
Alienware Laptop | Alienware x17 R2 |
Alienware Laptop | Alienware x14 |
Alienware Laptop | Alienware m15 R1 |
Alienware Laptop | Alienware m17 R1 |
Alienware Laptop | Alienware Area 51m R1 |
Alienware Laptop | Alienware m15 R3 |
Alienware Laptop | Alienware m15 R4 |
Alienware Laptop | Alienware m17 R3 |
Alienware Laptop | Alienware m17 R4 |
Alienware Laptop | Alienware m15 R2 |
Alienware Laptop | Alienware m17 R2 |
The feature to configure BIOS Admin Password is not provided on AU.
To enable BIOS Upgrades through Alienware Update, perform one of the following solutions:
How to download and install the latest BIOS:
02 Jul 2024
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Solution