Article Number: 000206454
On Dell Client computers where BIOS is configured with Admin password, the AU tool will not be able to upgrade the BIOS on the computer.
AU will display "Installation Complete: x (number of updates) updates failed" where the BIOS was selected to be installed and failed (Figure 1).
(Figure 1. AU tool fail to upgrade BIOS)
Impacted Products
Product Name | Model Name |
Alienware Desktop | Alienware Aurora R8 |
Alienware Desktop | Alienware Aurora R10 |
Alienware Desktop | Alienware Aurora R9 |
Alienware Desktop | Alienware Aurora R11 |
Alienware Desktop | Alienware Aurora R12 |
Alienware Desktop | Alienware Aurora R13 |
Alienware Desktop | Alienware Aurora R14 |
Alienware Laptop | Alienware m15 Ryzen Edition R5 |
Alienware Laptop | Alienware m15 R6 |
Alienware Laptop | Alienware Area 51m R2 |
Alienware Laptop | Alienware x15 R1 |
Alienware Laptop | Alienware x15 R2 |
Alienware Laptop | Alienware x17 R1 |
Alienware Laptop | Alienware x17 R2 |
Alienware Laptop | Alienware x14 |
Alienware Laptop | Alienware m15 R1 |
Alienware Laptop | Alienware m17 R1 |
Alienware Laptop | Alienware Area 51m R1 |
Alienware Laptop | Alienware m15 R3 |
Alienware Laptop | Alienware m15 R4 |
Alienware Laptop | Alienware m17 R3 |
Alienware Laptop | Alienware m17 R4 |
Alienware Laptop | Alienware m15 R2 |
Alienware Laptop | Alienware m17 R2 |
The feature to configure BIOS Admin Password is not provided on AU.
To enable BIOS Upgrades through Alienware Update, perform one of the following solutions:
How to download and install the latest BIOS:
16 Dec 2022
1
Solution