For help with video or display issues such as: no video or no display, blank or black screen, flickering, resolution or color issues, horizontal or vertical lines, so forth see the expanding section below.
The Dell S2723HC monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), and LED backlight. The monitor features include:
This section provides some specifications of the Dell S2723HC monitor. To learn more about the specifications of Dell S2723HC monitor, see the User's Guide at the Dell Manuals website.
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Ensuring that your Dell monitor is set up properly. Assembling the monitor stand and setting up the monitor ergonomically. Connecting the cables and organizing them. These will only help make the viewing experience the best it possibly can be.
The standard monitor stand is detached when the monitor is shipped from the factory. To learn more about attaching the standard monitor stand. See the Setting Up the Monitor section in the User's Guide of your Dell S2723HC monitor.
To learn how to set up any other stand with a monitor, see the respective stand setup guide for setup instructions.
Where you put your monitor is almost as important as what model you buy. The monitor should be directly in front of you, at an arm’s length away (between 20-40 inches from your eyes). The top edge of the screen at eye level when you are sitting comfortably. You may need to adjust your chair height or the height of the monitor to achieve this.
To connect your Dell S2723HC monitor to your personal computer:
To learn more about connecting your monitor to the personal computer, see the Dell knowledge-base article: How do I connect a monitor to a personal computer?
Dell S2723HC monitor orientation must always be in landscape mode. This includes any wall-mounted monitors and monitors on a stand. In a multiple monitor setup, Dell S2723HC should not be rotated either to 180° (landscape) or 90° (portrait).
When setting up your Dell S2723HC monitor, ensure that the monitor front panel buttons is on the bottom right.
With the stand that is attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle.
Figure 1: Using Tilt, Swivel, and Vertical Extension on Dell S2723HC monitor
Figure 2: Rotating the Dell S2723HC monitor
Use the buttons at the bottom of the monitor to access the On-Screen Display (OSD) menu of the monitor. To access the On-Screen Display (OSD) menu, press Button 3 (Figure 3) at the bottom of the monitor.
Learn more about using the On-Screen Display (OSD) menu. See the Operating Your Monitor section in the User's Guide of Dell S2723HC monitor.
Figure 3: Dell S2723HC Front Panel Buttons
Button | Function | Description |
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Button 1 | Shortcut key: Preset Modes | Use this button to choose from a list of preset color modes. |
Button 2 | Shortcut key: Volume | Use this button to adjust the volume of the built-in speakers. |
Button 3 | Menu | Use this menu button to launch the on-screen display (OSD) and select the OSD menu. |
Button 4 | Exit | Use this button to go back to the main menu or exit the OSD main menu. |
Button 5 | Power Button (with power-status light) | To turn the monitor on or off. Solid white light indicates that the monitor is turned on and functioning normally. Blinking white light indicates that the monitor is in Standby Mode. |
Resetting a monitor to factory defaults can help resolve many video or display issues. To reset your Dell S2723HC monitor to factory default settings, follow these instructions:
Figure 3: Dell S2723HC Front Panel Buttons
If your Dell monitor has a blank or black screen, fuzzy or blurry image, flickering, distorted or any other screen abnormalities, running a diagnostic test helps determine if the Dell monitor is functioning normally. To learn more about diagnostic options on a Dell monitor, see the Dell knowledge-base article: How do I run diagnostics on a Dell monitor?
It is always essential to isolate the monitor while troubleshooting your computer for the following scenarios:
Your Dell S2723HC Monitor provides a self-test feature check that allows you to check whether the monitor is functioning properly. If the monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
Your Dell S2723HC monitor has a built-in diagnostic tool. It helps to determine if the screen abnormality you are experiencing is a problem with the monitor or with the video card on your computer.
When you notice screen abnormalities like distortion, clarity, horizontal or vertical lines, color fade, it is always a good practice to isolate the monitor by running the Built-In Diagnostics.
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. Which is hard to see and do not affect the display quality or usability. For more information, see the Dell knowledge-base article Dell LCD Monitor Pixel Guidelines.
This section provides information about troubleshooting steps that can help resolve the most common issues with the Dell S2723HC monitor. Alternatively, to learn more about troubleshooting common issues on Dell monitors, see the Dell knowledge-base article Troubleshooting Display or Video Issues on a Dell Monitor or use our Monitor self-help Guide.
Common Problem | What User Experiences | Possible Solution |
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No Video - Power LED Off | No picture |
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No Video - Power LED On | No picture or no brightness. |
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Missing Pixels | LCD screen has spots. |
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Stuck-On/Off Pixels | LCD screen has bright spot. |
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Brightness Problems | Picture too dim or too bright. |
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Safety-Related Issues | Visible signs of smoke or sparks. |
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Intermittent Problems | Monitor malfunctions on and off. |
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Missing Color | Picture does not have color. |
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Wrong Color | Picture color is not good. |
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Image Retention from a Static Image Left on the Monitor for a Long Period | Faint shadow from the static image appears on the screen. |
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Screen image is too small. | Image is centered on screen, but does not fill entire viewing area. |
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No Input Signal when user controls are pressed. | No picture, the power LED light is white. |
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The picture does not fill the entire screen. | The picture cannot fill the height or width of the screen. |
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Troubleshooting USB Issues | ||
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Specific Symptoms | What User Experiences | Possible Solution |
USB interface is not working. | USB devices are not working. |
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Super speed USB 3.2 Gen 1 interface is slow. | Super speed USB 3.2 devices working slowly or not working at all |
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Wireless USB devices stop working when a USB 3.0 device is plugged in. | Wireless USB devices responding slowly or only working as the distance between itself and its receiver decreases. |
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To learn more about how to view or download the User Guides and Manuals for your Dell product. See the Dell knowledge-base article Manuals and Documentation for your Dell Product.
Using Windows Display Settings
In Windows 11, Windows 10, Windows 8 or 8.1 and Windows 7:
Using Nvidia Control Panel
To change the resolution using the Nvidia Control Panel:
Using AMD Catalyst Control Center
To change the resolution using the AMD Catalyst Control Center:
To reset the Dell S2723HC Monitor to factory defaults, see the Reset to Factory Settings section of this article.
The Dell S2723HC monitor has two built-in diagnostics that are available:
To learn how to run a diagnostic test, see the Running Diagnostics on Dell S2723HC Monitor section of this Dell knowledge-base article.
The Troubleshooting section of this Dell knowledge-base article provides information about troubleshooting common issues with the Dell S2723HC monitor. The section has troubleshooting steps on how to resolve power issues, video issues, color or clarity issues, distortion issues, horizontal or vertical lines, brightness issues or pixel issues and so on.
Use the joystick control on the rear of the monitor to make OSD adjustments.
For more information about using the On-Screen Display (OSD) menu and different menu options. See the Operating Your Monitor section in the User's Guide of your Dell S2723HC monitor.
.More monitor information like the model number, firmware version and Service Tag can be accessed from the monitor's OSD (On-Screen Display).
Figure 3: Dell S2723HC Front Panel Buttons
USB Type-C port on your Dell S2723HC supports USB Power Delivery, Data, and DisplayPort video signal. The USB Type-C port can be used for video and data signal, and supply power (65 W) to a compatible laptop personal computer using a single USB Type-C cable that is provided with the monitor.
If you are using a Dell laptop personal computer that supports charging over USB Type-C. It is recommended to update the BIOS and Video or Graphics card (GPU) driver. To learn how to download and update a device driver, see the Dell knowledge-base article: How do I download and install a device driver?
Dell S2723HC monitor orientation must always be in landscape mode. This includes any wall-mounted monitors and monitors on a stand. In a multiple monitor setup, Dell S2723HC should not be rotated either to 180° (landscape) or 90° (portrait).
When setting up your Dell S2723HC monitor, ensure that the monitor front panel buttons is on the bottom right.
With the stand that is attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle.
Figure 1: Using Tilt, Swivel, and Vertical Extension on Dell S2723HC monitor
Figure 2: Rotating the Dell S2723HC monitor