Article Number: 000147644
When you connect and disconnect a USB 3.0 device from the USB 3.0 port, the PC may hang or freeze with a black or blank screen.
This issue is noticed on:
This issue is caused by the PCH xHCI driver entering the wrong state when connecting and disconnecting a USB 3.0 device from a USB 3.0 port of the PC. To recover your PC:
Inspiron 3670, Vostro 3670
21 Feb 2023
5
Solution