To reset the operating system on the Dell Venue 8 and 10. Among the functions you can perform are an operating system reboot, backup and restore your data, or restore your tablet to factory condition.
Back up and Restore
First of all, if you can access the tablet operating system, you probably want to backup your data using the Google cloud.
- From the home page, touch the Apps icon in the center of the bottom row to access all your apps (Figure 1).
Figure 1: Apps Icon
- Touch the Settings icon (Figure 2, you may have to swipe to the second or even third page of Apps).
Figure 2: Setting Icons
Hard Restart
When the tablet stops responding, you can do what is called a Hard Restart since it does not use the touch screen.
- On the left side, scroll down to the Personal section and touch Backup & reset.
- By default, Back up my data and Automatic restore should already be turned on (the slider should be to the right). If they are not, touch the slider, to turn on the option. This will assure that your data will be backed up to the Google cloud and restored when you do a factory reset.
- When you are assured of having your data that is backed up, touch Factory Data Reset and then touch Reset tablet. You will get a warning that this process will erase all your personal information and downloaded apps. If you are sure, touch Erase everything to continue. Your tablet will now restore the operating system to factory condition. This process may take several minutes.
- When the process is complete, you will be prompted to go through the entire set-up process exactly as you did the first time you turned the tablet on. You will be given the option to restore your backed-up data from the Google cloud.
- Press and hold the power button (on the left edge that is located close to the top) for at least 15 seconds. The tablet will power itself off during this time.
- Start the tablet normally (press and hold the power button for 7 seconds). It should boot to the Android operating system in the normal fashion.