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Avamar:嘗試啟動 Avamar 系統管理員時發生「Java Exception has occurred」錯誤

Summary: Avamar:嘗試啟動 Avamar Administrator 時,發生「Java Exception has occurred」錯誤。

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Article Content


Symptoms

環境:
  • Windows 7 (64 位)
  • Avamar 伺服器 v7.4.0-177
  • Java 版本:1.8.0_102 64 位 (從 Avamar 伺服器下載頁面下載)
啟動 Avamar Administrator 時,在登入畫面出現之前,我們會看到;
發生 Java 例外狀況:


我們看到彈出式報告發生 Java 例外狀況:
Windows > Control Panel > Java 控制面板 > Java 顯示已安裝版本 1.7 和 1.8:

Java 顯示已安裝版本 1.7 和 1.8:
如果我們在 C:\ProgramData\Microsoft\Windows\Start Menu\Programs\EMC Avamar\Administrator\<version>

The “target location” (目標位置) 字段指向 jre7 時右鍵按鼠程序啟動器快捷方式。

「C:\Program Files (x86)\avs\administrator\7.4.0.177\bin\mcgui.bat」 C:\PROGRA~2\Java\jre7

Cause

安裝 Avamar Administrator 軟體後,Java 8 未安裝或已安裝。

Resolution

  1. 卸載 Avamar Administrator v7.4 軟體。
  2. 在 Avamar Administrator 下載頁面上安裝提供的 Java 版本 (httpavamarservername/) > 下載
  3. 重新安裝 Avamar Administrator v7.4 軟體。

    Article Properties


    Affected Product

    Avamar

    Product

    Avamar

    Last Published Date

    16 Aug 2023

    Version

    3

    Article Type

    Solution