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I bought an Alienware last year and was given a customer number, and when i login i can view the order details for that customer number. I just purchased another alienware, and even though i gave them my existing customer number over the phone when i ordered it, they have put it under another cus

Fios 100 Meg is fine gigabit is over the top and the price going from $79 to over $400 a month is going to make people angry. 50 meg for example Services Ordered: Monthly AmountFios Internet 50/50 $84.9924 Mo. Internet Contract Discount -$5.00Special 12 Mo. Discount -$10.00Special 24 Mo. Discount

Hello. I recently purchased the Alienware R6 and am wondering what the model number is for the motherboard.  I am pretty sure the manufacturer is Foxconn; but, even after spending more time than I should, the model number eludes me. Thanks!

Currently i bought my unit with the i5 - 6400 processor. Is it possible to upgrade to i7 - 6700 in future using the same motherboard?

Hello All, Hope this finds you well. I have a quick question regarding comatible RAM for the X51 R2. I made a mistake of upgrading to G.Skill Ripjaws a year or so ago and even though I purchased 1600mhz speed sticks, due to the lack of XMP access within the BIOS screen, they run only at 1333mhz.

I have an Alienware Area 51 R2. I updated the BIOS to A11 and are now having problems with USB/Bluetooth.  At random times, all devices connected to the USB ports and all bluetooth devices will "die" at the same time.  They may or may not come back alive.  If not, I have to pull the

Hi, so it turns out that I accidentally screwed up my GPU's vbios and now it won't work. I've tried anything humanly possible software-wise, but it just doesn't want to work - even if the machine detects it. I believe I need the original vBios in order to flash it, and unfortunately it's basically i

What is the support level for UBUNTU and or Live booting Ubuntu to do things Like Bios updates etc. Anyone using WINE for example to run windows games etc.??

If WoW is above 5 graphics or on games like Heroes of the Storm, or anything even slightly demanding, the system just shuts down completely. No blue screen or 'Windows is shutting down', it's just as if you yanked the plug out. The only way to turn the PC back on is to unplug the power brick and to

I have a new R6 and I would like to install a NVMe PCIe SSD, specifically Plextor M8PeY, for use as a fast data drive for gaming programs and files. I do not plan to use this drive to boot from. When installed, the BIOS does not recognize the drive so neither does Windows. Alienware Support Assist

Windows audio refuses to respond with a permanent working start- that is sound comes out of the speaker without crashing for no reason I am aware off. Tried troubleshooting- not just the normal ask windows for help etc. etc., I.e. reinstalling realtk audio multiple times, as well as the other audio

In BIOs, I only see enhancements to be enable for CPU and Fan. If I am unable to download turbo boost, what can I expect enabling the CPU enhancement? When the fan is enabled, if maxes out, so thinking that's not such a good idea. Can you give me any insight as to what CPU enhancement will do?

windows 10 freezes

When will we start seeing Gemini Lake processors and Thunderbolt 3 standard?

There should be a FAQ about PCI-E and Conventional PCI version compatability as well as a SECURE BOOT VS CSM discussion area. Does Dell Plan to make these for both the main and Alienware Forums?

What type of back lighting? I know the display is LCD but not sure if it's ccfl, white led, etc.

I go into set up and in bio's see enhance settings for CPU and FAN, and all they do is max the fans permanently, not sure what the CPU was doing. I reset it back to normal. I read about other options and do not see them, I am not sure how to find the right version for me to see those options, and ho

intake and outtake?

Alienware 17r3 is running on video is running on the intel card, but has a GTX 970m installed, and tested. but when I run tests seems to be done on intel card. thought it was suppose to switch over when needed?

Hi, I've just received the creator's update and have installed it successfully.However, while installing I've had some problems with the Alienware X51 R2 getting stuck at the alienware head logo while booting...I've managed to install the update correctly, though I'm still having this issue where