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After leaving my 15R3 on idle, the laptop enters sleep mode. After i press the alien head to turn it on, the laptop freezes at the sign in page
windows 10 freezes
This post is more than 5 years old
15 Posts
0
1469
windows 10 freezes
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advait_u
15 Posts
0
April 28th, 2017 04:00
A new Windows 10 update solved the problem! Thanks!
Alienware-Eimy
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4.4K Posts
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April 25th, 2017 09:00
Hi,
Update the Bios to the latest and the video driver. Open power options and check the sleep settings and also make sure it is on high performance.
advait_u
15 Posts
0
April 26th, 2017 07:00
The Bios is the latest. The power plan is on balanced. I have been facing this problem only after updating to the latest Bios.
Alienware-Eimy
3 Apprentice
3 Apprentice
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4.4K Posts
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April 27th, 2017 08:00
Hi advait_u,
Send me a private message with the service tag so I can assist you further.