Start a Conversation

Solved!

Go to Solution

2641

August 20th, 2022 16:00

AW3423DW, not maintaining sRGB color profile

Hi Dell,

I've just received my monitor and believe I've found a super annoying firmware bug.

The Creator mode has two color profiles to select from, DCI-P3 and sRGB and I want to use sRGB.

The problem is that every time the monitor turns on after being in standby, the color profile is in DCI-P3.

I can set the profile to sRGB and leave my desk for a short while and the monitor puts itself into standby mode after few minutes of no use, when I come back the colors will be changed to DCI-P3. 

How do I fix this so the monitor stays in sRGB? The only potential solution I've found on my end is to change Windows power settings so that the monitor never turns off and just stays on all the time which is obviously not ideal.

I've gone through the menus, my monitor is on M0B102 which I think is the newest firmware so either Dell is not aware of this bug or hasn't yet fixed it.

Community Manager

 • 

54.7K Posts

August 28th, 2022 13:00

Turning off Eco Mode in the Menu- Others seems to have fixed this issue.

No Events found!

Top