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在連接至 UP2720Q 顯示器時更新韌體時,WD19 媒體插槽座錯誤訊息

Summary: 本文提供連接至 Dell UP2720Q 顯示器時,WD19 系列媒體插槽座韌體更新期間顯示的錯誤訊息相關資訊。

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Article Content


Symptoms

 

連接至Dell UP2720Q 顯示器的 Dell Dock Station WD19、WD19TB、WD19TBS、WD19DC、WD19DCS在媒體插槽座韌體更新期間顯示錯誤訊息「連接的 WD19s 過多」。更新失敗。

 

WD19_Firmware_Update

(圖 1:Dell 韌體更新公用程式)


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Cause

 

Dell UP2720Q 顯示器Salomon USB 集線器具有相同的VID/PID。


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Resolution

 

拔下 Dell UP2720Q 顯示器 以更新 WD19 媒體插槽座韌體。


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Article Properties


Product

Dell UP2720Q, Dell Dock WD19, Dell Performance Dock - WD19DC, Dell Performance Dock – WD19DCS, Dell Dock – WD19S, Dell Thunderbolt Dock - WD19TB, Dell Thunderbolt Dock – WD19TBS

Last Published Date

17 Nov 2021

Version

4

Article Type

Solution