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Article Number: 000185189

WD19 Dock-fejlmeddelelse ved opdatering af firmware, mens den er tilsluttet en UP2720Q-skærm

Summary: Denne artikel indeholder oplysninger om en fejlmeddelelse, der vises under firmwareopdateringen til dockingstationer i WD19-serien, når den er tilsluttet Dell UP2720Q-skærmen.

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Article Content

Symptoms

 

Dell-dockingstation WD19, WD19S, WD19TB, WD19TBS, WD19DC, WD19DCS, der er sluttet til Dell UP2720Q-skærmen, viser fejlmeddelelsen "Der er for mange WD19'er tilsluttet" under en firmwareopdatering til docken. Opdateringen mislykkes.

 

WD19_Firmware_Update

(Figur 1: Dell Firmware Update Utility)


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Cause

 

Dell UP2720Q-skærmen og Salomon USB-hubben har samme VID/PID.


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Resolution

 

Frakobl Dell UP2720Q-skærmen for at opdatere WD19 Dock-firmwaren.


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Article Properties

Product

Dell UP2720Q, Dell Dock WD19, Dell Performance Dock - WD19DC, Dell Performance Dock – WD19DCS, Dell Dock – WD19S, Dell Thunderbolt Dock - WD19TB, Dell Thunderbolt Dock – WD19TBS

Last Published Date

17 Nov 2021

Version

4

Article Type

Solution

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