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Is it safe to move facmlg file to a different drive?

Hello, is it safe to move facmlg folder to a different drive? It is 11gb and I need to free space on my SSD.

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Official Solution

After Downloding Dell Update app version 2.1.3.0 I cant Uninstall or Update any App from Dell on Inspiron

I recently Reset my PC and after i reset i dint have Dell Update app so i downloded it from the Dell website but i cant open the app and it always keep running on my background and I cant Close it anykind a way. So i try to downlode dell Update windows 10 app and i get message saying another instaal

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Community Accepted Solution

Can I install HTTP Injector on Dell laptops?

Hello there. I want to ask a simple question that is it possible to install the HTTP Injector apk on a Dell laptop. It is a very popular VPN app on Android Store. I want to use that on my laptop without using any third-party emulators. So, it is possible to install HTTP injector on my laptop? I am u

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Community Accepted Solution

Alienware R3 15 i7-7700HQ & R5 17 i7-8750H

Have 2 Aliens Alienware R3 15 i7-7700HQ and R5 17 i7-8750H Installed with no problem Windows 11 Pro X64 on the i7-770HQ and via Windows Update every driver neededbut while installation of Windows 11 Pro X64 on thw i708750H I'm getting message that machine does not meet the minimum requirements !I'l

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Community Accepted Solution

Windows 11 Download Tool, no SSD driver

Good Day, I have a number of Inspiron 7706 units and I would like to use the Windows 11 Download Tool to install a clean version of Windows. When I boot off the USB it says it cannot find a hard disk and asks me for the device driver to continue. In searching the Support site I can only find pack

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Community Accepted Solution

x17 R1, can't update to Windows 11?

Hello, I have an x17 R1, i9-11980HK, 32GB ram, Nvidia RTX 3080. I opened the case both to Dell and to Microsoft. I tried to update to win 11, after having received the classic "download ad install" from Win update. After rebooting the pc cancel the updating process and then goes back to win10. Tr

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Community Accepted Solution

Area-51 R4, Windows 11 disaster

Bad start: Ordered replacement hard drive so I could try 11 and easily go back.  Disk drive was scam or stolen by post office. Bought another drive locally. Used Acronis to clone.  Swapped drives, booted and started the upgrade.  Went out to eat during the actual install but got back only in time to

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Community Accepted Solution

Closed

windows activation

I bought a laptop from my company and change the SSD to a bigger one. Delete the company OS and install Windows 10 but it is not activated. How can I reuse the original license?

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Community Accepted Solution

I'm prompted to activate my Office license to use the products.

The Office apps (Word, PowerPoint, Excel) were all installed when I received the laptop. When I open one of these apps, I'm prompted to activate my Office license to use the products.

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Community Accepted Solution

Recent Realtek drives don't work well

Since about a week ago, an issue started on my Dell XPS 17 9700: starting any video or audio file is delayed for about 10 seconds, and then it starts. In the case of video, depending on the app, it can be worse, with video and audio being unsynchronized for 10-20 seconds until it settles. All of th

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Official Solution

Area-51 R4, Windows 11 upgrade, TPM

Hi guys, I'm trying to upgrade my Area-51 R4 from Windows 10 to 11 but I'm currently stucked with the TPM 2.0 issue. PC health is saying that my TPM module is not detected = I ran into the BIOS and found the TPM but it's grayed out, I can do nothing with it =Any advise?Thanks

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Community Accepted Solution

XPS 8940, Windows 11, XBox Games

Can XBox games bought in a store be installed and played on the Dell XPS 8940, Windows 11?

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Official Solution

Remove Dell Mobile Connect

I have no desire to use Dell Mobile Connect, however it doesn't seem possible to remove it, as there is no listing in Add/Remove Programs for the app, only for the Driver. Is there any way to remove it, or at least disable it permanently? I have a Dell Vostro (purchased brand new from Dell earlier

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Community Accepted Solution

XPS 8900, i7-6700 3.4GHz CPU, upgradeable for Win11?

I have an XPS 8900 i7-6700 3.4GHz that MS says is not compatible with Win11. (TPM 2.0 is not a problem.) Can the chip be swapped out for something compatible? Preferably without doing a MB swap. TIA

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Community Accepted Solution

OS Recovery Tool broken for Windows 11

Someone please route this to the software team: The Dell OS Recovery Tool formats the USB drive as FAT32. install.wim is larger than 4GB, so the recovery tool fails to work when selecting the Windows 11 ISO. Thanks Bill

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Community Accepted Solution

Dell Command Center won't open after an update

Hello, I just downloaded an update recommended by my Dell Command Center (Intel-Serial-IO-Driver_55PHH) from the Dell U.S. website (it wouldn't just download from the app) and now the application won't open. I'm trying to contact the technical support team but the page with the contact info won't o

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Official Solution

m17 R4, second SSD, Windows 11 not seeing new drive

Hello everyone, Last Saturday, 10/23/21, I went to my local Best Buy and after some contemplation, I purchased a new Alienware m17 R4 from them. It came with 16 Gig ram and 1TB of M.2 memory. I thought that would be sufficient for my needs. Except however, when I went to download Call of Duty, it w

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Community Accepted Solution

Inspiron 5675, CPU is not supported

I have a Dell Inspiron Gaming Desktop 5675 that I bought only 3 years ago. I ran the PC Health Check on it and discovered that the processor "isn't currently supported for Windows 11". With a bit of research, I discovered that my processor is 1st generation Ryzen, which Windows 11 does not sup

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1.7K

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Community Accepted Solution

Can't boot drive on Latitude 7490 when I put it into new Latitude 7420.

I take the NVME drive from my Latitude 7490 laptop and put it in a new 7420 laptop. Both are Pentium based machines, both running Win10 at the same level. I've done this many times before on different computers. Take drive from one machine, put it in another like it, then go. This time I get a mess

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Community Accepted Solution

Aurora R8, Windows 11, Bios TPM greyed out

Hello! I'm trying to upgrade to Windows 11 but I am having an issue. I have an Alienware Aurora R8 PC. I went into bios then into security then when I got to the TPM part it’s grayed out. I'm not sure what to do next?

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