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December 20th, 2019 09:00

End of Life for Dell Devices

Is there a place that I can get a list of devices by model number and when their end of life date is? I am trying to update our inventory with this information. I chatted with Dell Support but they just brought me to the warranty page, which is not the information that I am looking for. I just want to know when devices are no longer supported. Is this information posted somewhere"?

Moderator

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25.5K Posts

December 20th, 2019 10:00

Hi Nick,

 

Thank you for reaching out to us. Are you looking for this information on any specific product like Servers, Desktops, laptops?

 

However Dell will not have this information in advance until and unless the specif model is being stopped manufacturing when the next model is released. 

 

Do reach out to us if you have any query. 

2.5K Posts

December 20th, 2019 12:00

30 years are endless is of EOL

I guess you mean dell direct supports ends right ?

first define EOL

lots of things can end life.

w10 ends support, as w7 just did, MS ended that.

and device, there are like 10,000 usb devices with no support. at all.  even more printers. (scanners too)

do you know what NRE is,?  the initial investment in design and tooling  $ , gee anything. really.

well if you have brisk sales of 1 product why would anyone ever end support like that. even if made for 10 years straight.   be nuts. no?

why not make a list of what you have and ask, that based on reality of what you have.

seems like vastly more easy way  to see that, but there is no crystal ball. at any OEM or non.

the word support has vast levels

hardware

software,

drivers.

parts.

upgrades,

and more, even yacking here is support.

even 3rd party support, endless, www.

 

Moderator

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25.5K Posts

December 21st, 2019 14:00

We understand your query but sorry we do not have any such information. 

 

Feel free to reach out to us if you have any other query.

December 26th, 2019 05:00

Sorry I wasn't clear.

I am looking for more hardware end of life. Example: We have some Dell OptiPlex 3010's in our fleet. We know that they can be upgraded to Windows 10 and work just fine, but when do we tell our staff that those 3010's are no longer able to be used? Is there a suggested end of life for those devices? Another example, we also have very few OptiPlex 390's, which I know can't be upgraded to Windows 10, they currently have Windows 7 on them, so is it safe to say that when Windows 7 is EOL, that the computer is as well? I was just looking for model information for all Dell Desktops and Laptops and when their EOL are. 

Don't know if that clears it up any more or not. 

Moderator

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25.5K Posts

December 26th, 2019 06:00

Thank you for your reply. We understand your concern.

 

There is nothing that can provide you the list that says it is end of life because Dell provides technical support and part replacement till the warranty is active and when the production of any particular model is being stooped, then we can consider as end of life system model from Dell.

 

If any upgrade needs to be done, you can only upgrade to what Dell has tested. Example : Dell has not tested Windows 10 on OptiPlex 390 so we don't recommend installing Windows 10.

 

9 Legend

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47K Posts

December 26th, 2019 07:00

5 year SDLC is standard.  EOL EOS is never more than 5 years. 3010 and older models are NON UEFI class 2.3.1 models that work with 32 bit XP.  There are also Spectre and Meltdown security issues that will never be fixed for these models.  3020 7020 9020 is the oldest models that I still recommend keeping.

https://www.grc.com/inspectre.htm

 

 

https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet

Extended support is not more than 10 years.

Ubuntu works fine on the models listed below down to 2006 GX620 as long as you have at LEAST 2 GIGS OF System Ram. 

http://releases.ubuntu.com/18.04/

18.04.3 is good till 2023  and EOL in 2028

Current Models go from now to 2025

Models as old as the 2006 Optiplex GX620 will run Windows 10 but they are not supported.

Not supported does not mean not working just not supported.

Hardware Drivers for things like Audio and Video etc are legacy and windows 7 max version.

Models like the 9020 and newer are supported and have UEFI and Windows 10 Cab files.

https://www.dell.com/support/article/us/en/04/how13361/optiplex-9020-windows-10-driver-pack?lang=en

Old models from GX620 up to 9010 are models that support XP and are 32 bit.

All windows from now on will be 10 and 64 bit only.  Both hardware and software will enforce this from INTEL and ATI and AMD and NVIDIA etc.

 

 

Year

OptiPlex

Precision

Latitude 15-inch

Latitude 14-inch

Latitude 13-inch

Latitude 12-inch

2018

5060, 7050

T5820, 7820, T3430, T3630

5590

5490

7390

7290

2017

5050

 

5580

5480   7480

 

5289  5285 7280

2016

 

T3420, T3620

5570

5470, 7470

7370

7270

2015

5040, 7040

 

5550

5450, 7450

 

7250

2014

7020

T5810, T7810, T7910

 

 

 

 

 

 

 

 

 

 

 

2013

9020

T1700, T3610, T5610, T7610

6540

7440, E6440

 

7240

2012

7010, 9010

T1650, T3600, T5600, T7600

E6530

E6430

E6330

E6230

2011

790, 990

T1600

E6520

E6420

E6320

E6220

2010

780, 980

T1500

E6510

E6410

E4310, 13

 

2009

760, 960

T3500, T5500, T7500

E6500

E6400

E4300

E4200

2008

755

T7400

 

 

 

 

2007

745

T3400, T5400

D830

D630

 

D430

2006

GX620

390, 490

D820

D620, D520

 

D420

2005

GX280

380

D810

D610, D510

 

D410

2004

GX270, 170L

360

 

D505

 

D400

2003

 

 

D800

D600, D500

 

 

2002

GX260

 

 

C640

 

C400

2001

GX240

330

 

 

 

 

 

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