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Ethernet Connectivity lost during PXE booting using a USB Type-C to Ethernet adapter

摘要: Resolving issues with Ethernet or LAN connection lost when PXE boot is used with a USB-C to Ethernet adapter.

本文适用于 本文不适用于 本文并非针对某种特定的产品。 本文并非包含所有产品版本。

症状

Ethernet Connectivity lost during imaging.

NOTE: A good working knowledge of Windows Imaging deployment using Microsoft SCCM 2012 or MDT 2013 is recommended to this article.

If you are PXE booting your Dell laptop using a USB Type-C to Ethernet adapter (dongle, DA200, WD15 dock etc.), you may encounter a loss of network connectivity when the computer reboots during the imaging process.

If the adapter is disconnected from the USB Type-C port and reconnected, then you select the try again option, connectivity is restored.

原因

This issue is caused due to the RealTek Ethernet driver. Updating the RealTek Ethernet driver to the latest version helps resolve the issue.

解决方案

Updating the RealTek driver 10.12.1007.2016 into the Windows 10 Preboot environment (PE) image for both System Center Configuration Manager (SCCM) 2012 and Microsoft Deployment Toolkit (MDT) 2013 has been a confirmed solution to this issue.

Select this hyperlink to download the latest USB GBD driver and incorporate the updated Ethernet driver into the boot image.

受影响的产品

Dell Adapter USB-C To Ethernet, Dell Adapter - USB-C to HDMI/VGA/Ethernet/USB 3.0 DA200
文章属性
文章编号: 000144650
文章类型: Solution
上次修改时间: 05 12月 2023
版本:  9
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