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Video ports |
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Network ports |
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USB ports |
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PCIe expansion card slots (internal) |
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SATA ports |
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mSATA ports |
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M.2 ports |
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nVME ports |
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Optional ports |
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Running a hardware diagnostic test can help you identify hardware-related problems and provide you with troubleshooting steps to help resolve the issue.
To determine if your Dell tablet is experiencing a hardware problem, it is recommended that you first run a hardware diagnostic test.
If the tablet can boot into the operating system, run the hardware diagnostic test using Dell SupportAssist.
If the tablet cannot boot into the operating system, run the pre-boot system assessment test.
Watch this video to learn how to use the integrated preboot diagnostics to identify hardware issues on your Dell tablet.
Duration: 00:01:34 (hh:mm:ss)
Closed captions: Subtitles are available in multiple languages. Click the CC icon, and then select the preferred language.
SupportAssist
.The Dell Digital Locker allows you to view and manage your products, software, subscriptions, and licensing information in one location. You can:
To access Dell Digital Locker, go to https://www.dell.com/support/software. For more information, see the frequently asked questions about Dell Digital Locker.
Dell Digital Delivery is an easy and new way to buy software when you purchase a Dell tablet. You can automatically download and install available software titles on select devices.
To learn more, go to the Dell Digital Delivery website.
Do you want to reinstall the operating system due to a crash, hard drive replacement, or other serious software problem with your Dell tablet?
The Dell operating system Recovery tool provides an interface to quickly download and create a bootable USB drive to reinstall the operating system. You can download the operating system recovery image that is customized for your Dell tablet.
To download the Dell operating system Recovery Tool, go to: https://www.dell.com/support/home/drivers/osiso/recoverytool
Need help with downloading and installing third-party apps such as Microsoft Teams, Skype, Adobe Reader and more?
You can download and install third-party apps from the Microsoft Store or the software manufacturer's website.
If your tablet cannot boot to the operating system even after repeated attempts, it automatically starts SupportAssist OS Recovery.
SupportAssist OS Recovery is a stand-alone tool that is preinstalled in all Dell tablets shipped with the Windows operating system. It consists of tools to diagnose and troubleshoot issues that may occur before your tablet boots to the operating system. It enables you to diagnose hardware issues, repair your tablet, back up your files, or restore your tablet to its factory state.
Learn more about how to Restore your system using SupportAssist OS Recovery.
Are you experiencing the following AC adapter issues on your Dell tablet?
Follow the suggested quick steps to resolve AC adapter-related issues.
Are you experiencing the following battery issues on your Dell tablet?
Follow the suggested quick steps to resolve battery-related issues.
There are many reasons that a tablet does not start up. It does not boot into the Windows operating system. It displays a blue screen or STOP error when operating.
Learn How to Troubleshoot Blue Screen or STOP Error Code on a Dell Computer.
Are you experiencing the following Bluetooth issues on your Dell tablet?
Follow the suggested quick steps to resolve Bluetooth-related issues.
Are you experiencing the following thermal issues on your Dell tablet?
Follow the suggested quick steps to resolve fan-related issues on your Dell laptop.
Are you experiencing the following keyboard issues on your Dell tablet?
Follow the suggested quick steps to resolve keyboard-related issues.
Are you experiencing the following sound or audio recording issues on your Dell tablet?
Follow the suggested quick steps to microphone-related issues.
Are you experiencing the following display issues on your Dell tablet?
Follow the suggested quick steps to resolve display-related issues on a Dell computer.
Are you experiencing the following mouse or touchpad issues on your Dell tablet?
Follow the suggested quick steps to resolve mouse or touchpad-related issues.
Are you experiencing the following performance issues on your Dell tablet?
Are you experiencing the following sound or audio playback issues on your Dell tablet?
Follow the suggested quick steps to resolve speaker or headphone-related issues.
Are you experiencing the following touchscreen issues on your Dell tablet?
Learn How to Troubleshoot Touch Screen or Touch Panel Issues.
Are you experiencing the following webcam issues on your Dell tablet?
Follow the suggested quick steps to resolve webcam-related issues.
Are you experiencing the following wired network (Ethernet) issues on your Dell tablet?
Follow the suggested quick steps to resolve wired networking issues.
Are you experiencing the following Wi-Fi issues on your Dell tablet?
Follow the suggested quick steps to resolve wireless networking issues.
Learn how to view or download the Manuals and Documentation for your Dell Product.
For more information, click to expand a section below.
A docking station is a quick and easy way to make additional ports, features, and functionality available to your laptop.
Identifying the correct docking station that works best with your Dell laptop is important for optimal experience while using a docking station.
See our Guide to Dell Docking Stations.
Computer maintenance means keeping your laptop in a good condition both internally and externally. A well-maintained tablet looks good, lasts longer, and performs reliably. Regular maintenance helps increase the lifespan of the tablet and protect the privacy and security of your data.
See our Dell Laptop Best Practices for Care, Use, and Handling and General Maintenance Guidelines For a Dell Computer.
If your Dell tablet does not turn on or boot into the operating system, it is recommended that you perform a hard reset first. Performing a hard reset fixes many problems and also drains residual power that may be causing the problem.
Running a hardware diagnostic test can help you identify hardware-related problems and provide you with troubleshooting steps to help resolve the issue.
The diagnostics section of this article provides step-by-step instructions on how to run the SupportAssist or preboot diagnostic tests on your Tablet.
Before you begin, temporarily suspend BitLocker protection in Windows. Learn How to Enable or Disable BitLocker with TPM in Windows. BitLocker protection resumes automatically when the computer is restarted.
The troubleshooting section of this article provides self-help resources to troubleshoot and resolve common issues with your Dell Latitude 7030 Rugged Extreme Tablet.
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