Dell Universal Receiver Control Panel Opens in Small Windows on a 4K or 5K Screen

You may notice the Dell Universal receiver control panel User Interface (UI) software appears small on a 4K or 5K screen. The small software windows has instruction on monitor after opening the downloaded file from Dell support website. These instructions could be hard to read.

Figure 1: Dell Universal receiver control panel UI on a 4K (Ultra HD) display

Affected platforms

• Dell Premier Wireless Keyboard and Mouse KM717
• Dell Wireless Keyboard and Mouse KM636
• Dell Wireless Keyboard and Mouse KM714
• Dell Wireless Mouse WM126
• Dell Wireless Mouse WM326
• Dell Wireless Laser Mouse WM514
• Dell Premier Wireless Mouse WM527

The software was not updated to be able to view comfortably on higher resolution monitor or display. It is only suitable for Full HD 1080p or lower resolution screens.

Use Dell Peripheral Manager

Use Dell Peripheral Manager to achieve the same function. 

Dell Peripheral Manager Pairing a Device

You can pair additional devices to the dongle through RF using Dell Peripheral Manager. The application also provides on-screen instructions for pairing additional devices to your computer through Bluetooth.
The on-screen instructions provide simple procedures for pairing the new device providing both RF and Bluetooth options. See Figure 2 [English Only] and Figure 3 [English Only].

Figure 2: Dell Peripheral Manager Pair a Device Bluetooth


Figure 3: Dell Peripheral Manager Pair a Device RF

Click ADD A NEW DEVICE. A dialog box appears for connecting a new device.

Figure 4: Dell Peripheral Manager Pair a Device [English Only]

Dell Peripheral Manager Unpairing a Device

The Unpair Device dialog box appears when you click UNPAIR DEVICE (see Figure 5 [English Only]).

Figure 5: Dell Peripheral Manager Unpair a Device

When there are no Dell devices connected, the Dell Peripheral Manager window is displayed as shown in Figure 6 [English Only].

Figure 6: Dell Peripheral Manager No Device Found