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Quick LinksGetting Started with your Dell Monitor Dell E2020H Setup, Specifications and Service Manual Dell Drivers & Downloads Warranty and Support Services Frequently asked questions |
See one of the expanding sections below for help with video or display issues: Such as no video or no display, blank or black screen, flickering, resolution or color issues, horizontal or vertical lines, and so on
The key features of the Dell E2020H monitor are:
This section provides some specifications of the Dell E2020H monitor. To learn more about the specifications of the Dell E2020H monitor, see the User's Guide at the Dell Manuals website.
Panel technology |
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Maximum resolution |
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Viewing angle |
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Contrast ratio |
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Response time |
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Color gamut |
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Color depth |
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Ports and connectors |
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Ensuring that your Dell monitor is set up properly. Assembling the monitor stand and setting up the monitor ergonomically, connecting the cables and organizing them. To help make the viewing experience the best it can possibly be.
The standard monitor stand is detached when the monitor is shipped from the factory. To learn more about attaching the standard monitor stand, see the Setting Up the Monitor section in the User's Guide of your Dell E2020H monitor.
To learn how to set up any other stand with a monitor, see the respective stand setup guide for setup instructions.
Where you put your monitor is almost as important as what model you buy. The monitor should be directly in front of you, at an arm’s length away (between 20-40 inches from your eyes). The top edge of the screen should be at eye level when you are sitting comfortably. You may have to adjust your chair height or the height of the monitor to achieve this.
To connect your Dell E2020H monitor to your personal computer:
Turn off your personal computer and disconnect the power cable
Connect the DisplayPort or VGA cable to the corresponding video or display port on the back of your personal computer
To learn more about connecting your monitor to the personal computer, see the Dell knowledge-base article: How do I connect a monitor to a personal computer?
Use the buttons at the bottom of the monitor to access the On-Screen Display (OSD) menu of the monitor. To access the On-Screen Display (OSD) menu, press Button 5 (Figure 1) at the bottom of the monitor.
To learn more about how to use the On-Screen Display (OSD) menu. See the Operating Your Monitor section in the User's Guide of the Dell E2020H monitor.
Figure 1: Dell E2020H Front Panel Buttons
Button | Function | Description |
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Button 1 | Shortcut key/Preset Modes | Use this button to choose from a list of preset color modes |
Button 2 | Shortcut key/Brightness/Contrast | Use this button to adjust the brightness and contrast. Minimum is '0' (-). The maximum is '100' (+) |
Button 3 | Menu | Use the MENU button to launch the On-Screen Display (OSD) |
Button 4 | Exit | Use this button to exit the OSD main menu |
Button 5 | Power On/Off button (with LED indicator) | A solid white light indicates that the monitor is On and fully functional. Blinking white light indicates the power save mode |
Resetting a monitor to factory defaults can help resolve many video or display issues. To reset your Dell E2020H monitor to factory default settings, follow these instructions:
Figure 2: Dell E2020H Front Panel Buttons
If your Dell monitor has a blank or black screen, fuzzy or blurry image, flickering, distorted or any other screen abnormalities. Running a diagnostic test helps determine if the Dell monitor is functioning normally. To learn more about diagnostic options on a Dell monitor, see the Dell knowledge-base article: How do I run diagnostics on a Dell monitor?
It is always essential to isolate the monitor while troubleshooting your computer for the following scenarios:
Your Dell E2020H Monitor provides a self-test feature check that allows you to check whether the monitor is functioning properly. If the monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
Your Dell E2020H monitor has a built-in diagnostic tool that helps to determine if the screen abnormality you are experiencing is a problem with the monitor or with the video card on your computer.
When you notice screen abnormalities like distortion, clarity, horizontal or vertical lines, color fade and so on, it is always a good practice isolating the monitor by running the Built-In Diagnostics.
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which is hard to see and do not affect the display quality or usability. For more information, see the Dell knowledge-base article Dell LCD Monitor Pixel Guidelines.
This section provides information about troubleshooting steps that can help resolve the most common issues with the Dell E2020H monitor. Alternatively, to learn more about troubleshooting common issues on Dell monitors, see the Dell knowledge-base article Troubleshooting Display or Video Issues on a Dell Monitor.
Common Problem | What User Experiences | Possible Solution |
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No Video - Power LED Off | No picture |
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No Video - Power LED On | No picture or no brightness. |
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Poor Focus | The picture is fuzzy, blurry, or ghosting. |
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Shaky/Jittery Video | Wavy picture or fine movement. |
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Missing Pixels | The LCD screen has spots. |
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Stuck-On/Off Pixels | The LCD screen has a bright spot. |
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Brightness Problems | Picture too dim or too bright. |
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Geometric Distortion | The screen not centered correctly. |
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Horizontal/Vertical Lines | The screen has one or more lines. |
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Synchronization Problems | The screen is scrambled or appears torn. |
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Safety-Related Issues | Visible signs of smoke or sparks. |
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Intermittent Problems | The monitor malfunctions on and off. |
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Missing Color | The picture does not have color. |
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Wrong Color | Picture color is not good. |
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Image Retention from a Static Image Left on the Monitor for a Long Period | A faint shadow from the static image appears on the screen. |
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The screen image is too small | The image is centered on the screen but does not fill the entire viewing area |
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Image Ghosting | Fast-moving images leave a trail of shadow images | On certain video and applications with fast-moving images, imaging ghosting, which appears as a trailing shadow, may occur Change the Response Time to Fast in the Display menu |
No Input Signal when user controls are pressed | No picture, the power LED light is white |
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The picture does not fill the entire screen | The picture cannot fill the height or width of the screen |
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To learn more about how to view or download the User Guides and Manuals for your Dell product. See the Dell knowledge-base article: Manuals and Documentation for your Dell Product
Using Windows Display Settings
In Windows 10, Windows 8 or 8.1 and Windows 7:
Using the Nvidia Control Panel
To change the resolution using the Nvidia Control Panel:
Using the AMD Catalyst Control Center
To change the resolution using the AMD Catalyst Control Center:
To reset the Dell E2020H Monitor to factory defaults, see the Reset to Factory Settings section of this article.
The Dell E2020H monitor has two built-in diagnostics that are available:
To learn how to run a diagnostic test, see the Running Diagnostics on Dell E2020H Monitor section of this Dell knowledge-base article.
The Troubleshooting section of this Dell knowledge-base article provides information about troubleshooting common issues with the Dell E2020H monitor. The section has troubleshooting steps on how to resolve power issues, video issues, color or clarity issues, distortion issues, horizontal or vertical lines, brightness issues or pixel issues so on
To navigate the On-Screen Display (OSD) menu, use the buttons on the monitor. The monitor control buttons are usually on the right-hand side, either on the side, front, or bottom of the monitor. To access the On-Screen Display (OSD) menu, press Button 3 on the monitor.
For more information about using the On-Screen Display (OSD) menu and different menu options, see the Operating Your Monitor section in the User's Guide of your Dell E2020H monitor.