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NMC 服务器数据库备份失败,并显示“没有用于保存客户端的匹配设备”

Summary: NMC 服务器数据库备份失败 并显示“没有用于保存客户端的匹配设备”,但在工作流中设置了正确的池,存储节点已准备就绪,并且设备已装载。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

NetWorker Management Console (NMC) 数据库备份失败,并显示以下错误:
74920:save: Step (4 of 6) for PID-10128: Contacting the NetWorker server through the nsrd process to obtain a handle to the target media device through the nsrmmd process for the save set 'C:\Program Files\EMC NetWorker\Management\nmcdb_stage\pgdata'.
174908:save: Saving the backup data in the pool 'backup_pool'.
175297:save: Unable to set up the direct save with server 'networker_server': no matching devices for save of client `nmc_server'; check storage nodes, devices or pools.

Cause

该错误表明它未检测到用于保存客户端NMC_Server的匹配设备。  NMC 服务器备份”工作流具有默认客户端覆盖选项“Client can override”。这意味着备份将尝试将数据发送到客户端中设置的池(如果已设置),而不是在工作流中配置的池中。

Resolution

  1. 确认“Server Protection\NMC server backup”工作流中是否选择了“client can override”(默认值)。
  2. 如果在工作流中启用了“client can override”,请打开 NMC 服务器客户端的客户端属性。
提醒:必须在 NMC 中启用 View-Diagnostic> Mode ,才能在客户端属性中查看池设置
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  1. 如果在客户端中设置了池,请确保此池具有已装载的设备,并且此设备的存储节点已准备就绪。
  2. 如果池不正确,您可以将字段留空,以便使用在工作流中配置的池或选择正确的池。要与其他工作流匹配一致性,建议使用工作流池设置,方法是将客户端属性“池”字段留空。

Affected Products

NetWorker

Products

NetWorker, NetWorker Management Console
Article Properties
Article Number: 000039833
Article Type: Solution
Last Modified: 05 Oct 2023
Version:  3
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