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NMC 伺服器 DB 備份失敗,並顯示「沒有相符的用戶端儲存裝置」

Summary: NMC Server DB 備份失敗,並顯示「no matching devices for save of client」,但在工作流程中已設定正確的集區,儲存節點已就緒,且裝置已掛接。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

NetWorker 管理主控台 (NMC) 資料庫備份失敗,並出現下列錯誤:
74920:save: Step (4 of 6) for PID-10128: Contacting the NetWorker server through the nsrd process to obtain a handle to the target media device through the nsrmmd process for the save set 'C:\Program Files\EMC NetWorker\Management\nmcdb_stage\pgdata'.
174908:save: Saving the backup data in the pool 'backup_pool'.
175297:save: Unable to set up the direct save with server 'networker_server': no matching devices for save of client `nmc_server'; check storage nodes, devices or pools.

Cause

此錯誤表示偵測不到任何相符的裝置,以儲存用戶端 NMC_Server。NMC server backup」工作流程具有預設的用戶端覆寫選項「Client can override」。這表示備份會嘗試將資料傳送至用戶端中設定的集區 (若有設定),而非在工作流程中設定的集區中。

Resolution

  1. 確認在「Server Protection\NMC server backup」工作流程中是否選取「client can override」(預設值)。
  2. 如果在工作流程中啟用了「client can override」,請開啟 NMC 伺服器用戶端的用戶端屬性。
注意:必須在 NMC 中啟用 View-Diagnostic > Mode,才能在用戶端屬性中查看集區設定
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  1. 如果已在用戶端中設定集區,請確定此集區已掛接裝置,且此裝置的儲存節點已準備就緒。
  2. 如果集區不正確,您可以保留字段擋片,以便使用工作流程中設定的集區,或選取正確的集區。為配合與其他工作流程的一致性,建議您將用戶端內容「集區」欄位留空,以使用工作流程集區設定。

Affected Products

NetWorker

Products

NetWorker, NetWorker Management Console
Article Properties
Article Number: 000039833
Article Type: Solution
Last Modified: 05 Oct 2023
Version:  3
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