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连接到 UP2720Q 显示器时更新固件时出现 WD19 坞站错误消息

Summary: 本文提供有关在 WD19 系列坞站固件更新期间连接到 Dell UP2720Q 显示器时显示的错误消息的信息。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

 

连接到戴尔 UP2720Q 显示器的戴尔坞站WD19、WD19S、WD19TB、WD19TBS、WD19DC、WD19DCS在坞站固件更新期间显示错误消息"Too many WD19s are attached"。更新失败。

 

WD19_Firmware_Update

(图 1:戴尔固件更新实用程序)


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Cause

 

戴尔 UP2720Q 显示器Salomon USB 集线器具有相同的VID/PID。


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Resolution

 

断开 戴尔 UP2720Q 显示器 的连接以更新 WD19 坞站固件。


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Products

Dell UP2720Q, Dell Dock WD19, Dell Performance Dock - WD19DC, Dell Performance Dock – WD19DCS, Dell Dock – WD19S, Dell Thunderbolt Dock - WD19TB, Dell Thunderbolt Dock – WD19TBS
Article Properties
Article Number: 000185189
Article Type: Solution
Last Modified: 17 Nov 2021
Version:  4
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