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WD19 Dock-fejlmeddelelse ved opdatering af firmware, mens den er tilsluttet en UP2720Q-skærm

Summary: Denne artikel indeholder oplysninger om en fejlmeddelelse, der vises under firmwareopdateringen til dockingstationer i WD19-serien, når den er tilsluttet Dell UP2720Q-skærmen.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

 

Dell-dockingstation WD19, WD19S, WD19TB, WD19TBS, WD19DC, WD19DCS, der er sluttet til Dell UP2720Q-skærmen, viser fejlmeddelelsen "Der er for mange WD19'er tilsluttet" under en firmwareopdatering til docken. Opdateringen mislykkes.

 

WD19_Firmware_Update

(Figur 1: Dell Firmware Update Utility)


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Cause

 

Dell UP2720Q-skærmen og Salomon USB-hubben har samme VID/PID.


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Resolution

 

Frakobl Dell UP2720Q-skærmen for at opdatere WD19 Dock-firmwaren.


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Products

Dell UP2720Q, Dell Dock WD19, Dell Performance Dock - WD19DC, Dell Performance Dock – WD19DCS, Dell Dock – WD19S, Dell Thunderbolt Dock - WD19TB, Dell Thunderbolt Dock – WD19TBS
Article Properties
Article Number: 000185189
Article Type: Solution
Last Modified: 17 Nov 2021
Version:  4
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