Symptoms
连接到戴尔 UP2720Q 显示器的戴尔坞站WD19、WD19S、WD19TB、WD19TBS、WD19DC、WD19DCS在坞站固件更新期间显示错误消息"Too many WD19s are attached"。更新失败。
(图 1:戴尔固件更新实用程序)
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Cause
戴尔 UP2720Q 显示器和Salomon USB 集线器具有相同的VID/PID。
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Resolution
断开 戴尔 UP2720Q 显示器 的连接以更新 WD19 坞站固件。
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Products
Dell UP2720Q, Dell Dock WD19, Dell Performance Dock - WD19DC, Dell Performance Dock – WD19DCS, Dell Dock – WD19S, Dell Thunderbolt Dock - WD19TB, Dell Thunderbolt Dock – WD19TBS