WD19 Dock Error Message When Updating Firmware While Connected to UP2720Q Monitor
Summary: This article provides information about an error message showing during the WD19 series docks firmware update when connected to the Dell UP2720Q monitor.
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Symptoms
Dell Dock Station WD19, WD19S, WD19TB, WD19TBS, WD19DC, WD19DCS connected to the Dell UP2720Q Monitor shows an error message “Too many WD19s are attached” during a dock firmware update. The update fails.
(Figure 1: Dell Firmware Update Utility)
Cause
Resolution
Affected Products
Dell UP2720Q, Dell Dock WD19, Dell Performance Dock - WD19DC, Dell Performance Dock – WD19DCS, Dell Dock – WD19S, Dell Thunderbolt Dock - WD19TB, Dell Thunderbolt Dock – WD19TBSArticle Properties
Article Number: 000185189
Article Type: Solution
Last Modified: 17 Nov 2021
Version: 4
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