55 Posts
0
1415
Support Assist fails to install Intel update - Dell OptiPlex 7780 AIO
Fails near the end of the download of about 24 Mbyte Intel download. I've retried several times and re-booted my PC (Dell Optiplex 7780 AIO) to no avail. It is the only critical update in the list.
tcs1118
55 Posts
1
September 22nd, 2021 09:00
After trying several different things this is what seemed to "fix" the problem: I went into Windows Device Manager and deleted the Bluetooth Wireless device (and marked the checkbox to delete the driver software too). Then I rebooted the PC. Magically the device was back with installed driver 22.30.0.4. Now when I run SupportAssist nothing is flagged as needing an update and it looks fine now. So, I guess it's fixed.
tcs1118
55 Posts
0
September 21st, 2021 14:00
This is the driver that won't update:
Network | Intel AX210/AX200/AX201/9560/9260/9462/8265/3165 Bluetooth UWD Driver
tcs1118
55 Posts
0
September 21st, 2021 14:00
I also tried to do the update from the Dell website -- same result -- Support Assist fails in same manner.
tcs1118
55 Posts
0
September 21st, 2021 15:00
FYI: I am running the latest version of Support Assist:
Version 3.10.3.3