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Dell Monitor flickering with vertical bars
I have a dell monitor that's just under a year old and has an issue where it will occasionally start flickering and have some vertical bars showing on the screen. It also is artifacting things a little bit that were previously visible on the screen. So far the only solution I've found is to wait a couple hours and it will eventually stop, or to turn off the monitor and wait for an extended period of time.
It also seems that different colors artifact differently. For example, if I have a window with a dark background, it seems to be partially transparent and show details behind it, whereas a white background window does this less. The flickering seems less bad when there is more white color on the display.
Once the flickering starts, it appears to continue even if I disconnect the display from a computer and do a self-test. This seems to be something problematic with the display itself.
geodbz
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July 22nd, 2024 20:29
@DELL-Chris M
This is for a Dell 32 Gaming Monitor G3223D, connected to an M1 Macbook via a USB-C<->HDMI adapter. I had tried different cables, computers, and ports and still observed this issue.
When performing a BIST, I observed that the first screen (grey color) still had an immense amount of flickering and artifacting (e.g .showing the previous graphics that were on screen even though it was unplugged from the computer). All other tests (red, green, blue, black, white, test text) appeared to work correctly with no issue.
I did end up clicking the `Get Help Now` button and speaking to a representative and the resolution we reached was that there may be a hardware fault so a replacement device is being sent.
Thank you.
DELL-Chris M
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July 22nd, 2024 20:04
To receive assistance from Dell support agents they need to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private monitor Service Tag with them.
Before our users can assist, they need more data from you =
* What specific monitor model?
* What specific PC model?
* What operating system?
* What GPU/video card is installed in the PC?
* List all of the available video out ports on the GPU/video card or PC itself
* How is monitor currently connected to the GPU/video card or PC using which ports and cable?