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Inspiron 7415 won't see charger if plugged in while running
Hello!
Basically, what it says on the subject line-- my computer stopped recognizing the charger or other USB-C devices if it is plugged in while operational. If I shut the system down and plug in the charger it will charge. I'm actually thinking this might be a hardware issue as it persists even when in the system test or the BIOS, but I thought I would ask. dmesg, logging, and probing /proc basically show the behavior without telling me anything interesting, but this is my first laptop that charges via USB-C.
Running Arch Linux.
(Edit: Running the 1.6.0 firmware.)
DELL-Chris M
Community Manager
Community Manager
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54.8K Posts
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April 8th, 2022 06:00
Update = After verifying ownership and completing troubleshooting, a DELL agent setup service.