Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

2671

November 1st, 2017 13:00

XPS 9560 Mixed memory module sizes

My laptop came with 2x4gb DDR4 memory, and a friend wants to give me one of his 16gb DDR4 sticks (he ordered one set, then a single and cannot return them).  Can a 16gb and 4gb reside in the same machine without conflict?

Community Manager

 • 

54.8K Posts

November 1st, 2017 14:00

20GB is not a supported memory configuration. The supported memory configurations are = 4GB, 8GB, 16GB, 32GB

You could remove the 4GB memory stick and only have the 16GB memory stick installed. But, the 16GB sodimm memory stick must meet all of these requirements =
260 pin
Dual-channel DDR4
unbuffered
1.2v
non-ECC
2400MHz

4 Posts

November 2nd, 2017 09:00

Thank you... that's exactly what I needed to know.

No Events found!

Top