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2 Posts
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2028
inspiron-17-5770
Hi,
Just wondering if the internal battery can be replaced on this system?
I've spoken to sales prior to purchasing this product and I was advised it was upgradable however, I have seen spoken to the parts department who advised it was not?
Any assistance would be much appreciated.
Thanks,
ejn63
9 Legend
9 Legend
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87.5K Posts
0
November 19th, 2017 17:00
It is replaceable (you'll need a small screwdriver to remove the base cover and then the battery). If you're asking whether a larger capacity battery will fit though - the answer is no.
dl3aS
2 Posts
0
November 19th, 2017 19:00
Well what a disappointment this is!!!
I purchased this system on the basis I could upgrade the total capacity of the battery to 90mhr!!!
Sad that the sales team will tell you anything to get the sale through, I've always had great customer service seems like this year things are going down the hill for Dell!!
Thank you for the reply much appreciated!
robert p
4 Operator
4 Operator
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9.4K Posts
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November 21st, 2017 07:00
Hi dl3aS,
Thanks for posting.
Apologies that your purchasing experience was less than you expected. Here are some ideas from the Dell Knowledge base you may find helpful: www.dell.com/.../
There are external power options available for your computer as well: accessories.us.dell.com/.../productdetail.aspx
www.dell.com/.../pc-accessories