x17 R1, BIOS 1.22, Intel UHD 31.0.101.5186, cannot change resolution or screen refresh

Update - I disabled Hybrid Graphics in the BIOS and now its using the Nvidia GPU and of course now I can change resolution and refresh rate however the Onboard is disabled so its not really a solution. Looks like its the UHD Drivers are possible the problem or the 1.22 BIOS update.

Edit: So I re-enabled the Hybrid Graphics in the BIOS but before then I removed and uninstalled the UHD Graphics Driver so its not showing in Device Manager. Once rebooted (with Hybrid re-enabled in the BIOS) it started using the generic HD drivers so I went to Windows Update and forced it to use the latest Intel ones 31.x. Once installed, everything so far seems in order now. I can change resolution AND my refresh rate is toggleable between 60-120Hz.

Update again.. yep its the new Intel UHD Graphic Drivers 31.0.101.5186 causing the issues where resolution and screen refresh rate is grayed out/disabled. Rolled it back to 31.0.101.4502 and it was fine again.

I have the same resolution issue with BIOS 1.21 and same version of graphics drivers.  Alienware x17R1 w/3080 GPU.  I am using two monitors and can't change the resolution nor refresh rate for the internal display using UHD but I can change the resolution for the external display using Nvidia GPU.

Still have the issue after installing version 31.0.101.5333 with BIOS 1.22

Install x17 R1 BIOS 1.23.0 and retest.

1.23 BIOS update still did not resolve the issue. Only going back to Intel UHD v31.0.101.4502 fixes it. Currently running Intel UHD Driver version 32.0.101.5762 (latest as of early July).

Still have the issue after installing BIOS 1.23.

I have the same issue and have a x17 R1. how did you find the download for Intel UHD v31.0.101.4502? I cant seem to find it

Grab the download from HERE.

@Thudmeizer​ thank you so so so much man this has been such a pain and idk i really apricate it. I've been stuck on 4k and I can hardly run and of the games I play at the resolution, and this solved it. Thank you so much I have been trying to fix this for about 4 days now lol.

I wish I could take any credit as this is NOT a valid solution as we should all be running the latest Intel UHD Graphic Drivers, not ones from a year ago. :( My other X17R1 w/1.23 BIOS also suffers from this so, as mentioned, its not isolated. I wonder if other Alienware laptops are impacted as this is a pretty serious bug where one cannot change either the Windows resolutions or refresh rates + some legacy games won't work as they need to see both video cards (on-board and discrete) to function.

@Thudmeizer​ how do i do that ? it doesnt give me a option?

@Thudmeizer​ dude you the man!!!! i was talking to dell and they had know idea!!! thank you so much