Article Number: 000134196
You may get an error when you attach your computer to a TB16, TB18DC, WD15, WD19, or WD19S docking station.
The error is "undersized power adapter is attached" even though the computer is supported on the TB16, TB18DC, WD15, WD19, or WD19S docking stations with the correct AC Adapter connected (Figure 1).
Figure 1
No cause information.
This is the expected behavior if the following procedure is not followed in sequence.
The TB16, TB18DC, WD15, WD19, or WD19S docking stations require at least 10 seconds to initialize. When the above steps are followed, the proper communication between the computer and the dock station can be established.
12 May 2022
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Solution