Dell Inspiron Chromebook 3181 2-in-1 Usage and Troubleshooting Guide

See Dell Knowledge Base article Getting started with the Dell Chromebook, for information about setting up your Chromebook for the first time, backup and recovery options as well as battery health and charging.


(The videos are English only.)

For port locations, browse to the Inspiron 3181 2-in-1 Online Manual Page, and then touch or click PDF under Inspiron 3181 2-in-1 Setup and Specifications.

To view or download the Owner's Manual, browse to the Inspiron 3181 2-in-1 Online Manual Page, and then touch or click PDF to the right of Inspiron 3181 2-in-1 Service Manual.

To locate your Service Tag or Express Service Code, browse to Dell Knowledge Base article How to find the Service Tag number on Chromebook / Chromebox within the Operating System.

See the following links to learn how to use the Chrome Operating System.

• Reset your Chromebook to factory settings
• Downloading and installing apps on the Dell Chromebook
• Google Drive: How to Enable and Disable Offline Mode
• How to print from your Dell Chromebook

For information about connecting to your wireless network, see Dell Knowledge Base article Setting up the network connection on the Dell Chromebook.
 

For help with determining any connectivity issues, browse to the Chrome Connectivity Diagnostics extension page (you must be able to reach the Internet on the Chromebook having the issues to be able to get the extension).  

(The videos are English only.)

This section covers the Chrome Shell (CROSH) diagnostics. The Chrome OS does not support ePSA, Dell BIOS, the F12 Boot menu or DellConnect. There are no preboot diagnostics.

• Using the CROSH diagnostics on your Dell Chromebook
• How to find Chrome OS logs and analyze them

This section covers the hardware that is installed on your computer; select the tabs below to find out more information.

• Battery Status and Health Check
• Input Devices Issues
• Ports and Replicators
• Perpetual License Management

 

The battery charge and status LED indicator are on the right edge of the computer (Figure 1). See Table 1 for the description of the LED.

Figure 1: Battery LED Location

Power Source	System Power State	Battery Charge Level	LED behavior
AC Adapter	S0 - S5	Higher than 96%	Off
AC Adapter	S0 - S5	Less than 96%	White
Battery	S0 - S5	> Low to Fully Charged	Off
Battery	S0 or S3	Low to Critically Low	Solid Amber
Battery	S5	Low to Critically Low	Off
Battery	S0 - S5	Battery Error	Blinking Amber

Table 1: Battery LED Behavior

• S0 (ON) — System is turned on.
• S3 (Sleep) — System is in sleep state. It consumes less power.
• S4 (Hibernate) — The computer consumes the least power compared to all other sleep states. The computer is almost at an OFF state, expect for a trickle power. The context data is written to hard drive.
• S5 (OFF) — The computer is in a shutdown state.

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For more information, see the Dell Knowledge Base article Battery Health Check (Chromebook), for information about how to check the health of your battery, and determine if it is charging correctly.

 

Refer to the following links for information about and resolving issues with input devices.

• Use your Chromebook touchpad
• Chromebook Keyboard Guide
• Using and Troubleshooting Screen Issues on Chromebooks
• Peripheral item support for Dell Chromebook systems

 

See the following links for information about external ports and devices.

• A Guide to External Ports and Connectors on a Computer System

• Peripheral item support for Dell Chromebook systems

 

See Dell Knowledge Base article Google Chromebook perpetual license management required when Chromebook systems are replaced, for more information.