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Article Number: 000131330

Inspiron 7500、7501 或 Vostro 7500 系统可能无法在 USB-C 显示器上正常显示

Summary: 有关使用 USB C 显示器的 Inspiron 7500、7501 或 Vostro 7500 系统无法正常显示视频的信息。

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Article Content

Symptoms

本文包含有关连接到 Inspiron 7500、7501 或 Vostro 7500 系统的 USB-C 显示器无法正确显示视频的信息。

DisplayPort 1.2 支持

Inspiron 7500、7500 和 Vostro 7500 系统仅支持 USB-C 端口上的 DisplayPort (DP) 1.2 规范。如果您连接的是 DP 1.4 显示器，则可能无法正确显示视频并导致系统挂起。

解决方案

要解决此问题，您必须先将显示器设置为 DP 1.2 设置，然后再将其连接到系统。

如果您对本文还有其他问题，请联系戴尔技术支持。

Article Properties

Affected Product

Inspiron 7500, Inspiron 7501, Vostro 7500

Last Published Date

21 Feb 2021

Version

3

Article Type

Solution

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