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Avamar: Samla in DSET-loggar (Dell System E-Support Tool) från en Avamar Datastore-nod

Summary: Samla in DSET-loggar från en Avamar-datalagernod.

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Symptoms

Samla in DSET-loggar i Dell Avamar-maskinvara:

1. Ett maskinvaruproblem som kräver diagnos av Dells tekniker uppstår i en Avamar Data-butik.

2. Avamar Engineering begär att maskinvaruloggarna för Dell DSET hjälper till med en pågående teknisk eskalering.

Cause

Inte tillämpligt eftersom vi samlar in information för att fastställa en grundorsak.

Resolution

Kör kommandot dset_script från valfri katalog.

En fullständig DSET-rapport skapas i katalogen /tmp/.

dset_script

Exempel:

dset_script

Dell System E-Support Tool
@Copyright Dell Inc. 2004-2009  Version 1.8 build 130
* Getting Linux system summary information ...
Gathering Network Information ...
Gathering OS Summary Information ...
* Getting Linux operating system configuration information ...
Gathering Boot Information ...
Gathering Module Information ...
Gathering Memory Information ...
Gathering Storage Information ...
Gathering Network Information
Gathering Summary Information ...
Processing Syslog ...

As the script approaches completion you will see the following messages

A compressed, encrypted ZIP report archive was saved at: /tmp/dset_report-on-09-20-2010-at-09-13-AM.zip

Syntax: unzip <reportname> -d <newdirectory>
* Report creation completed successfully
The DSET report is located at /tmp/dset_report*DATE*.zip


 

Additional Information


Obs! Ibland visas felmeddelanden som liknar dem nedan.

 

Traceback (most recent call last): File "<string>", line 172, in <module> File "/root/bin/builddellsysteminfo/out1.pyz/dsetcmd", line 91, in Execute File "/root/bin/builddellsysteminfo/out1.pyz/dsetctrl", line 100, in CreateReport File "/root/bin/builddellsysteminfo/out1.pyz/processing.chassis.dsetsmbios", line 41, in GetData File "/root/bin/builddellsysteminfo/out1.pyz/processing.chassis.dsetsmbios", line 117, in __dmidecode File "/root/bin/builddellsysteminfo/out1.pyz/dsetutil.dsetsubprocess", line 133, in Launch File "/root/bin/builddellsysteminfo/out1.pyz/dsetutil.dsetsubprocess", line 252, in __popen4 OSError: The specified binary could not be launched The DSET report is located at /tmp/dset_report*DATE*.zip


I det här fallet utfärdar du kommandot som admin med sudo, enligt nedan.

admin@avamar:~/test/#: sudo dset_script

Om du vill extrahera loggarna när de har överförts behöver du lösenordet. Standardlösenordet för DSET-loggar är "dell".
 

Affected Products

Avamar

Products

Avamar, Avamar Data Store Gen3, Avamar Data Store Gen4
Article Properties
Article Number: 000038395
Article Type: Solution
Last Modified: 02 Aug 2023
Version:  4
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