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Connectrix Brocade B-Series: SANnav is unable to display the Performance data graph on all the switches.

Summary: SANnav is unable to display the Performance data graph on all the switches.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

SANNav is unable to display the Performance data graph for any of the switches:

Dashboard & Reports inventory window









 
 

Cause

Properties option of the seed switch (Inventory switch properties) displays that "Bound to server" option displays an error as below:
Bound to server: xx:x:xxx:xxx (not the current server).

The above message indicated that IP displayed in the properties of the switch is not of the current SANnav server.



Ip_not_bound
 

Resolution

These commands to be ran by root user on the seed switches first:
telemetryapp --show all

(To determine whether a switch is streaming telemetry data to the Brocade SANnav server, SANnav schema has to be registered from the switch to stream perf data.)
 
mgmtapp --unbind

(Clears the binding of the switch to the Management application to allow a different instance of the Management application to manage the switch. This option also clears the collection configuration created by the application.)
 
telemetryapp --show all

To check if the old (wrong) registration is removed.

Once above action is completed on CLI, proceed with the below action plan:
  • Log in to SANnav.
  • Go to SANnav > Fabric Discover.
  • Click View option for the concerned fabric which contains the problematic switches.
  • Click the concerned switch and click Stop Monitoring option.
  • Click Monitor option.
 
NOTE: “telemetryapp --show" command is not indeed supported on GEN 5 switches, but only on GEN 6 and GEN 7 switches so it will not run on 6510 or 6520.

The only reason why we are using it, is to check the telemetry registration, so we will not be able to check the telemetry registration on GEN 5 switches.
You can go ahead and unbind the current registration and follow the remaining of the steps of the actions.


IP of the SANnav server listed properly and performance graph was displayed correctly.
IP_corrected
performance worked
Article Properties
Article Number: 000202465
Article Type: Solution
Last Modified: 01 Jun 2023
Version:  4
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