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Dell Premier Collaboration Keyboard and Dell Premier Rechargeable Mouse Enhancements Since January 31, 2023

Summary: Dell has made several software and firmware enhancements to the Dell Premier Collaboration Keyboard - KB900 and Dell Premier Rechargeable Mouse - MS900 since their initial launch on January 31, 2023. These enhancements include improvements to touch controls for Zoom, battery life, wake-up from sleep mode, and more. All enhancements are included with specific software and firmware versions. ...

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Symptoms

Dell Premier Collaboration Keyboard - KB900 and Dell Premier Rechargeable Mouse - MS900 may experience issues with the touch controls for Zoom, battery life, wake-up from sleep mode, and battery status reporting.

Cause

No cause information is available.

Resolution

Dell has made several software and firmware enhancements to address the issues. Users can perform a free software and firmware update to get the best experience with the KB900 and MS900. The enhancements include:

  • KB900 touch controls for Zoom (Video, Share-screen, Chat, and Microphone buttons) now also support the MSI installed version of Zoom. This support is using Dell Peripheral Manager.
  • KB900 backlight proximity sensor has been further refined.
  • KB900 battery life has also been tuned.
  • KB900 touch controls for Zoom on and off sensitivity have been further improved.
  • KB900 touch controls for Zoom stability and reliability improvements have been included.
  • KB900 wake-up from sleep mode has been improved.
  • Dell Secure Link USB Receiver has been tweaked to address latency.

These enhancements are included with the following software and firmware versions:

  • Dell Peripheral Manager: 1.6.6 and above
  • KB900 firmware: 1.0.5.0 and above
  • MS900 firmware: 0.0.6.1 and above
  • Dell Secure Link USB Receiver firmware: 1.0.5.7 and above

To upgrade KB900 and MS900 and USB receiver firmware, download and install Dell Peripheral Manager using the following steps:

  1. Download Dell Peripheral Manager(DPeM).
  2. Launch DPeM on your computer.
  3. Pair the MS900 and KB900 to the Window operating system installed computer.
  4. Click Update Available in the upper right corner (Figure 1 [English only]).
    update unavailable
    Figure 1: Update Available
  5. In the new open window, select the wanted software (e.g DPeM) or KB900/MS900/Dell Secure Link USB Receiver (RF dongle) firmware for upgrading.
  6. Click Update to start the updating process.
  7. Follow the instructions on the screen to complete all updates.
Note: Be aware of these orange-triangle notices when performing keyboard or mouse firmware upgrading (Figure 2 [English only]).
orange triangle notice
Figure 2: Orange-triangle notice

Affected Products

Dell Premier Collaboration Keyboard - KB900, Dell Premier Collaboration Keyboard and Mouse – KM900, Dell Premier Rechargeable Mouse - MS900
Article Properties
Article Number: 000211878
Article Type: Solution
Last Modified: 31 Aug 2023
Version:  2
Find answers to your questions from other Dell users
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Article Properties
Article Number: 000211878
Article Type: Solution
Last Modified: 31 Aug 2023
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.