Start a Conversation

Unsolved

T

1 Rookie

 • 

2 Posts

16

July 19th, 2024 15:50

Drivers

Hi everyone. I am really unsure of what to do. My touchpad and camera are not working, and in device manager I can see an orange warning next to their drivers. I am not sure how to update them, since when I try to, it says the latest drivers are already installed. I don't know what drivers to look for on the Dell website. My drivers with warnings are: system firmware 2.12.0, I2C HID device, Intel (R) visual sensing controller device, and OV01a. I can provide my service tag if needed. Thanks

1 Rookie

 • 

2 Posts

July 19th, 2024 18:02

Quick update, I installed a driver, and now the camera driver works until I open the camera, and then gives a Code 38. The HID is a code 10. I updated the BIOS which dealt with the firmware

1 Rookie

 • 

104 Posts

July 22nd, 2024 00:21

Is the machine working fine now

No Events found!

Top