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August 21st, 2024 14:31

Dell Display Manager on Snapdragon X Elite

I'm trying to install Dell Display Manager on my Samsung Windows laptop running on Snapdragon X Elite, to control my new Dell U4924DW monitor, but I get the following error while installing:

The PC is not Dell Display Manager supported ARM platform.

I've tried downloading the various options for Windows ARM64 or x64, but all give the same error. Is there a new version that supports these new ARM64 laptops? Or is there another way to install DDM?

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August 21st, 2024 15:54

You need a display manger from Samsung, not Dell -- that's where the problem lies.  The driver supports Windows 11 ARM systems from Dell -- not Samsung.

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August 21st, 2024 16:11

@ejn63​ No DDM is to control the attached Dell monitor regardless of which brand of laptop/pc. Works fine on my x64 HP laptop to control the same monitor.

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