2 Posts
0
154
Dell.com defaults to China region/language
I am in the United States, when I go to dell.com, I get the Chinese site.
All settings in my browser/operating system are set to English. I also tried this on my personal cell phone using cellular network and I get the Chinese site as well.
All my coworkers in US and Canada are getting the Chinese site when they visit dell.com.
To get the English US site, I have to add /en-us after the url.
Is this a recent and intended change?
grzesznyplf8fcd6
1 Rookie
1 Rookie
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2 Posts
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August 14th, 2024 15:25
Have the same issue.
PS> SOLUTION:
Go to Dell.com. In upper right corner there is Globe icon and CN/CN next to it. Click on it then click again on Americas tab and choose United States/English.
Problem solved!
(edited)
TomSLAN
1 Message
0
August 14th, 2024 13:10
Same issue, two different clients I support. https://www.dell.com comes up, but default to Chinese or Taiwanese.
IT_Intern
2 Posts
0
August 16th, 2024 17:40
It appears that the issue has been fixed.
Now dell.com correctly redirects automatically to dell.com/en-us.