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Background Intelligent Transfer Service missing!!!
Hi,
I've got a Dell Inspiron with 64-bit Windows 7. My Windows Update is not working and I get an error message 80246008 and on top of it all, my BITS is missing, can't find it anywhere...
Have tried to follow the steps in Help and Support without any luck, also tried the Fix It-program without luck as well.. Really need help with this and hopefully avoid restoring the laptop to it's original factory state...
This is really annoying, haven't been able to update any vital files at all...
Because of these issues my McAfee firewall's not working either...
Please help as soon as possible!!
DELL-Appu S
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September 3rd, 2012 13:00
Hi Lena,
Thank you for your response. Since none of the steps worked out, so we have to restore the computer back to its original state. Here are the steps:
Note: We would advise you to take a complete backup of your data (pictures, music, videos, and documents) as this step leads to complete data loss. Please disconnect any external peripherals (flash drives, printers, external hard drives) as well.
To perform PC restore:
Please keep me posted.
DELL-Appu S
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August 31st, 2012 08:00
Hi,
Since you are not able to install windows updates, first run the troubleshooter:
If the above steps do not work, then perform the below mentioned steps.
Check for the Services if it is started or stopped:
Then, go to Services using above step #1-5, and enable Background Intelligent Transfer Service,
Now, ensure that Windows Event Log service is started:
Now Register the DLL files,
REGSVR32 WUAUENG.DLL
REGSVR32 WUAUENG1.DLL
REGSVR32 ATL.DLL
REGSVR32 WUCLTUI.DLL
REGSVR32 WUPS.DLL
REGSVR32 WUPS2.DLL
REGSVR32 WUWEB.DLL
Note: If you get any error message while registering DLL’s, please ignore the same & proceed with the next one.
Please reply if you have any questions.
spiderwitch
10 Posts
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September 1st, 2012 02:00
I weren’t able to find Automatic Updates, it wasn’t in the list at all, as well
as BITS. So, I wasn’t able to perform any of these steps.
DELL-Appu S
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September 3rd, 2012 08:00
Hi Lena,
Thank you for your quick response. You mentioned that there were issues with Mcafee,
Let’s try the following steps:
If the above steps do not work, then perform the following steps:
If the above step does not work,
Please run the Fixit for Windows Update:
Kindly get back if there are any further queries
spiderwitch
10 Posts
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September 3rd, 2012 11:00
Hi,
thanks for your swift reply once again!
I've tried all of the options you gave me but windws update still doesn't work, I've got a new DAT-file that's above the recommended number but the Firewall is still not working either.
When I did the first step and restarted, it was just the same and Windows Security Center isn't working either, just like before.
The second option was the same, Virtual Technician couldn't fix 5 issues (had only one before). And the third and final option didn't work either.. I've tried that option before without any luck.
I hope to hear from you tomorrow if possible. If there's nothing else to do I guess I have to restore the computer to it's original state or am I wrong?
Best regards,
Lena
DELL-Appu S
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September 3rd, 2012 12:00
Hi Lena,
Thank you for the quick response. Let’s try the following steps,
Please uninstall Mcafee from the computer:
If the above steps do not work, then try the following steps to uninstall Mcafee from the computer:
Note: Please ensure that you have the Mcafee account’s username and password or the disk for Mcafee software using which you can install Mcafee back on the computer.
Now run the Fixit for Windows Update as mentioned above. If none of the steps work, then we will have to restore the computer to its original state.
Please keep me posted.
spiderwitch
10 Posts
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September 3rd, 2012 12:00
Hi,
I did the steps above and nothing worked. Windows Fixit didn't repair the issues. I haven't re-installed McAfee since I suppose that I have to restore the computer to its original state.
Looking forward to your reply!
I want to thank you for your help so far! :)
Best regards,
Lena
spiderwitch
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September 4th, 2012 10:00
Hi!
Thank you ever so much for all your help with my issue! I haven't the faintest idea why this appeared in the first place but everything seems to be functioning well now.
I have updated everything in Windows Update as well as McAfee. I'm in the process of syncronising my online storages with my computer so that I can put everything in its place!
Thanks once again!
Best regards,
Lena :)
kamikazZza
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April 4th, 2013 08:00
i have the same problem and wanted to use this solution...but the dell logo does not appears how do i know when to press F8 key (i have alienware M18x laptop)