KVM 2216 asking for Password

Hello,

Was anything done on the KVM recently such as did someone set a password?

Can you confirm the model: KVM 2216 or 2161?

Have you tried the default username is Admin and the password has no entry

@DELL-Charles R​ 
Hello, I confirm it's KVM 2216. My issue is not logging into the web console but in OSCAR.
It asks for a password for the first time in many years. Nothing was done on the KVM.

Best regards,

Thierry

Hello,

These steps may work if your Dell KVM 2216 is asking for a password and you don't know the password, you can try the default password, which is "password". If that doesn't work, you can try the following steps:

Ensure that you have physical access to the KVM 2216 and a keyboard connected to it.

Press the "Print Scrn" key three times in quick succession.

The KVM 2216 will display a "Password Reset" screen.

Enter the current password (if known). If you don't know the password, leave it blank.

Press Enter.

Leave the "New Password" field blank.

Press Enter.

Leave the "Confirm Password" field blank.

Press Enter.

The password reset process will complete, and the KVM 2216 will reboot.

After the reboot, you should be able to access the Dell KVM 2216 without a password. Remember to set a new password to secure the device.

@DELL-Charles R​ 

hello,

sorry but your procedure is not working. Let me give you more details about the hardware.

The backside says:

Avocent, manufactured by Dell

Model: DAV2216

CMN: 1095

Please find below a picture of the window asking for the password:

Hope this helps.

best regards,

Thierry

Hi,

to provide this 1-time password, you must contact local support via phone and verify that you are legit to receive this.

Hello,

Looks like the DAV2216 KVM is supported by the vendor Vertiv Avocent

Try typing Help in the password dialog, see if you are directed to Technical Support.

Otherwise you may try contact them: https://dell.to/3KWNqOO

Website: https://dell.to/3KVd32N