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5 Posts

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July 19th, 2024 04:32

XPS 13 9345 recovery media does not work

XPS 13 9345

XPS 13 9345

I created a USB recovery media with the Dell OS Recovery Tool, but it lacks any drivers. When booting from the recovery media, it first asks for drivers before it can do anything. Did Dell really release this without a working recovery image?

The only available image is this:

Reinstall Windows or Linux using the Dell OS Recovery Image

1 Rookie

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5 Posts

July 19th, 2024 17:46

Actually, nvm, this turned out to be due to a bad USB flash drive silently failing. Switched to a different flash drive, and I had no issues with the recovery image.

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64 Posts

August 1st, 2024 07:18

Follow these steps and see what works for you-
Recreate the Recovery Media:
Download the latest version of the Dell OS Recovery Tool.   
Ensure you're using a high-quality, formatted USB drive.
Follow the creation process carefully.
Obtain Drivers Separately:
If you know the specific hardware components causing issues, you can try to find and install the drivers manually.

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