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327
SupportAssist Recent activity shows Support Request that is NOT mine
This is weird, and smells of breach of integrity/confidentiality.
From SupportAssist I get a notification that there is an update to a support request of mine, but when I click Check Online Status it says there is no match between that SR# and my e-mail address.
And yet, my history shows there is a request, but I don't remember having made such a request !
And since this is not a problem of my computer, of course I find no proper way to contact Dell about it.
Anyone from Dell reading this? I need support assistance for Support Assist ; )
erratix
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1 Rookie
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17 Posts
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June 8th, 2022 10:00
Turned out to be some migration issue combined with a wrong subject selection by a Dell engineer with whom I chatted. Not a real problem